Care Coordinator

JR United Kingdom; England; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading home care provider is seeking a Compliance and Care Coordinator to join their team in Tidworth, Wiltshire. This role involves managing care teams, ensuring compliance with CQC standards, and providing high-quality care services. The ideal candidate will have a strong commitment to improving the lives of vulnerable individuals and relevant experience in health and social care.

Benefits

Company issued mobile phone

Ongoing support and Professional Development

Opportunity to work in an expanding leading home care provider

Qualifications

• Knowledge of CQC standards and compliance is essential.
• Experience in Care Coordinating or at least 2 years in Health & Social Care preferred.
• Full Driving License and access to a vehicle preferred.

Responsibilities

• Manage care team and monitor staff development.
• Create and manage customer care plans.
• Ensure compliance with CQC regulations.

Skills

Commitment to improving quality of life

Flexibility

Knowledge of CQC standards

Experience with rostering care calls

Education

Experience in Health & Social Care

Job description

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We are recruiting for an experienced Compliance and Care Coordinator to join our office team in Tidworth, Wiltshire.

Hours of work: 9.00am to 5.00pm, Monday to Friday.

Location: Tidworth, Wiltshire.

Benefits:

• Company issued mobile phone
• Ongoing support and Professional Development
• Opportunity to work in an expanding leading home care provider

Application Process:

Interested in this role? Send all applications to [emailprotected] or apply online.

Core Duties & Responsibilities as Care Coordinator:

1. Roster and template care calls using an electronic system.
2. Manage the care team, monitor staff development through supervisions, appraisals, and training to ensure high-quality service delivery.
3. Create, manage, and monitor customer care plans, ensuring staff rotas meet service users’ needs and aspirations.
4. Ensure care assessments, care, and risk planning meet best practices and customer aspirations.
5. Work with the Recruitment Team to ensure sufficient current and future staffing levels.
6. Provide care services to service users in emergencies, arrange emergency cover when required, and cover calls as needed.
7. Answer telephones promptly and communicate politely and respectfully.
8. Collaborate with the Registered Manager to address quality standards, complaints, and comments promptly.
9. Participate in the paid on-call rota.
10. Implement measures to comply with CQC regulations and work towards achieving the best care standards.

Candidate Requirements:

• 100% commitment to improving the quality of life for vulnerable people.
• Flexibility to cover on-call shifts as needed.
• Knowledge of CQC standards and compliance (essential).
• Experience with rostering care calls on an electronic system.
• Experience in Care Coordinating or at least 2 years working within Health & Social Care (preferred).
• Full Driving License and access to a vehicle (preferred).

If you possess the skills and experience listed above and want to work for an organization that makes a real difference, this could be your next role!

Interested in this role? Send all applications to [emailprotected] or apply online.