Care Coordinator

Alina Homecare; Dorchester; On-site; GBP 23,000 - 28,000; Full time

Benefits offered by this job

Paid On Call

Wellbeing support

Staff discounts

Diploma study opportunity

Local mileage

Holiday pay & training

Weekend pay

Pension

Job summary

Alina Homecare in Dorchester is seeking a dedicated Care Coordinator to work closely with the Manager and Team, coordinating schedules and liaising with clients, families and staff to deliver high-quality domiciliary care. You’ll assess clients in the local community, match carers to needs, handle enquiries, and support care staff with day-to-day queries while ensuring compliance and maintaining records.

This permanent role offers local work, on-call involvement, paid holidays, and opportunities

Qualifications

• Strong organisational and planning abilities are essential.
• Excellent written and verbal communication skills.
• Ability to work under pressure and meet deadlines.
• Proven IT literacy and experience with care management software.
• A full UK driving licence is preferred or required.

Responsibilities

• Create and manage staff rotas and schedules.
• Match carers to clients based on skills and compatibility.
• Conduct initial client assessments and reviews.
• Handle enquiries from clients, families and healthcare professionals.
• Support care staff with day-to-day queries.
• Ensure compliance with care plans and regulations.
• Maintain accurate records in care management systems.
• Cover care calls in emergencies when required.
• Participate in on-call rota.

Skills

Organisation

Communication

IT Skills

Problem Solving

Time Management

Attention to Detail

Tools

Care management software

Job description

Working closely with the Manager and Team, you’ll deliver the best possible services to our clients and develop your existing care skills. Bring your caring and passionate attitude and make a positive difference in your local community.

You’ll help with…

• Coordinating schedules – preparing rotas & communicating with staff, clients & families
• Building awareness – assessing clients in your local community
• Upholding reputation – handling complaints & taking action
• Delivering care – offering clients a friendly face & good company; participating in out of hours on-call
• Leadership – by inducting new starters & assessing Team training
• Upholding standards – ensuring compliance with policies

You’ll enjoy…

• Paid On Call*
• 24/7 wellbeing support – for your health & mental wellbeing
• Exclusive staff discounts – big deals on top brands
• Develop & grow – with the opportunity to study for a Diploma in Health and Social Care
• Local work & paid mileage –short commutes helping local people
• Up to 33 days Paid holiday* & training – to support your career
• Enhanced pay – for weekends & bank holidays
• Pension – to help prepare for your future
• Contract type: Permanent

You’ll need…

• A willingness to learn & develop in your new role
• Experience providing domiciliary care
• Ability to deal with challenging & deadline driven work
• A driving licence & access to a vehicle
• A caring & respectful attitude
• Strong communication, organisational & teamwork skills
• A responsible, dedicated & flexible work ethic

You don’t need previous experience as a Care Coordinator, but you’ll need professional experience in providing domiciliary care. When you join, you’ll receive advanced training from our exclusive Alina Homecare Academy and have the opportunity to progress your career with us!

All roles are subject to proof of eligibility to work in the UK, satisfactory references and an enhanced DBS check.

Care Coordinator / Homecare Coordinator / Care Co-ordinator / Care Co ordinator / Rota Lead

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Why you'll love it...

• Monday to Friday (with on-call participation)
• Pension scheme
• 25 days holiday plus bank holidays
• Career progression opportunities

What you'll be doing...

• Creating and managing staff rotas and schedules
• Matching carers to clients based on skills and compatibility
• Conducting initial client assessments and reviews
• Handling enquiries from clients, families and healthcare professionals
• Supporting care staff with day-to-day queries
• Ensuring compliance with care plans and regulations
• Maintaining accurate records in care management systems
• Covering care calls in emergencies when required
• Participating in on-call rota

What you'll need...

• Previous experience in care sector (office or hands-on)
• Excellent organisational and time management skills
• Strong communication skills, both written and verbal
• Ability to work under pressure and meet deadlines
• Problem-solving mindset
• IT literate with experience of care management software
• Full UK driving licence

• Organisation
• Communication
• IT Skills
• Problem Solving
• Time Management
• Attention to Detail

• Care Coordinator qualification advantageous
• Experience with rostering software

Location
Dorchester, DT1 3WA

Hours
Occasional flexibility required

Requirements

• Previous experience in care sector (office or hands-on)
• Excellent organisational and time management skills
• Strong communication skills, both written and verbal
• Ability to work under pressure and meet deadlines
• Problem-solving mindset
• IT literate with experience of care management software
• Full UK driving licence

Ref
CC-Dorchester-211026

Closes
2026-10-28