Care Coordinator

Carepoint-Services-Limited; Greater London; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Care Certificate

NVQ/Diplomas

Full-time contract

Training & progression

Travel expenses

Statutory pension

28 days holiday

Rewards

Employee assistance programme

On-call pay

Job summary

Carepoint Services Limited is seeking an experienced Care Coordinator to join our team in London. You will oversee domiciliary care operations, ensure high-quality service delivery, and coordinate staff rosters across Lambeth and Southwark.

The role requires knowledge of local authority compliance and CQC standards, strong communication, and the ability to work under pressure. This full-time position offers training, progression, and on-call support.

Qualifications

• Experience as a Care Coordinator in domiciliary care.
• Knowledge of Lambeth & Southwark local area.
• Familiar with rostering software and ECM.
• Understanding of local authority and CQC requirements.
• Strong communication and organisational skills.

Responsibilities

• Report issues and risks to staff teams and health professionals.
• Lead Mental Capacity Assessments, Care Planning and Risk Assessments.
• Coordinate services with Local Authorities and ensure compliance.
• Maintain person-centred care and communicate effectively with clients and families.
• Work collaboratively with the existing team and take direction from management.

Skills

Care Coordinator experience

Local area knowledge

Rostering software

ECM

CQC compliance knowledge

Service user rights

Mental Capacity Assessments

Care planning

Risk assessments

Communication skills

Word/Excel/Outlook

Education

Care Certificate

NVQ/Diplomas

Tools

Word

Excel

Outlook

Job description

Due to expansion we are hiring an experienced Care Coordinator to join our existing team.

• Previous experience as a Care Coordinator for a busy Domiciliary Care Business.
• Local area knowledge across Lambeth & Southwark
• Familiar with the use of rostering software and ECM.
• Professional and responsive where there are issues and risks are reported by the staff teams and other health professionals
• Knowledge of local authority compliance and CQC requirements
• Champion of Service user rights
• Experienced in Mental Capacity Assessments, Care Planning and Risk Assessments
• Good communicator, well organised and proficient with Word,Excel and Outlook.
• Able to work together with the existing team and share duties and responsibilities.
• Able to take direction from managers and work well under pressure.

We are offering our Care Coordinator :

• Care Certificate Qualification and NVQ/Diplomas
• Full Time Contract
• Ongoing Training, Support and Career Progression
• Travel Expenses if you attend a home visit or meeting externally.
• Statutory Pension
• 28 days Holiday (includes Bank Holidays)
• Proud to Care Rewards
• Employee Assist Programme
• On Call Payment paid additionally

This role requires a degree of flexibility due to the nature of the contract.

On Call on a rotational basis as agreed by the management team.

This opportunity is only open to those currently residing in the UK due to the timeliness to fill this vacancy.

Carepoint Services Limited is an established care company based in London, Kent, East Sussex and Surrey. We provide 24-hour Domiciliary Care and extra-care services, 7 days a week to those in need in our local community.

We pride ourselves on our reputation to provide consistent, reliable and proactive carers. They provide person-centred support with high quality care and assistance to people in their own homes.

We work well with the Local Authorities to ensure people in our communities receive the care they deserve , lead provider in several locations we hold a GOOD CQC rating amongst all of our branch locations.

Please bear in mind that you may not hear from us straight away.

Due to the high level of applications, we receive every day, we can only respond to applicants, whose skills and qualifications are suitable for this position.

We endeavour to respond to shortlisted candidates within 3 working days.