Care Coordinator

Daily Living Care LTD; Coventry; On-site; GBP 26,000 - 34,000; Full time

Job summary

The Care Coordinator role at Daily Living Care LTD is a full-time, on-site position based in Birmingham. You will assess client needs, develop and update care plans, and coordinate home visits with support staff to ensure care is delivered safely and in line with each client’s preferences.

You will maintain case records, monitor service quality, respond to client queries, and work with the wider team to improve processes while ensuring compliance with care regulations and safeguarding

Qualifications

• CareCoordination and Case Management skills to plan, organize, and monitor services.
• Strong Communication and Customer Service to interact with clients and families.
• Knowledge of Home Care practices to support safe, person-centered services.
• Experience in social care or healthcare settings is beneficial.
• Qualification in health and social care preferred, with familiarity with regulations and safeguarding.
• Ability to work collaboratively, manage time, maintain records, and use basic computer systems.

Responsibilities

• Assess client needs and develop/update care plans.
• Coordinate home care visits with support staff to ensure timely services.
• Communicate with clients, families and healthcare professionals to ensure safe, effective care.
• Manage case records and monitor service quality, addressing issues promptly.
• Collaborate with the wider team to improve processes and ensure regulatory compliance.

Skills

Care Coordination

Case Management

Communication

Customer Service

Home Care Practices

Record Keeping

Time Management

Basic Computer Skills

Education

Health & Social Care Qualification

Tools

Basic Computer Systems

Job description

Company Description

Daily Living Care LTD is a care provider based in BIrmingham, United Kingdom, supporting individuals with their daily living needs. The organization focuses on delivering reliable, person-centered care services that promote independence, dignity, and quality of life. Team members work closely with clients, families, and other professionals to ensure consistent and compassionate support. The company values respect, professionalism, and continuous improvement in its care standards, offering staff opportunities to develop their skills within a supportive environment.

Role Description

The Care Coordinator is a full-time, on-site role based in Birmingham, responsible for organizing and overseeing care services for clients. Day-to-day tasks include assessing client needs, developing and updating care plans, and coordinating home care visits with support staff. The role involves regular communication with clients, families, and healthcare professionals to ensure care is delivered safely, effectively, and in line with individual preferences. The Care Coordinator will manage case records, monitor service quality, respond to client queries and concerns, and help resolve issues promptly. This position also requires collaborating with the wider team to improve processes, maintain compliance with relevant regulations, and support positive outcomes for clients.

Qualifications

• Candidates should possess skills in Care Coordination and Case Management to plan, organize, and monitor care services effectively.
• Candidates should possess strong Communication and Customer Service skills to interact professionally with clients, families, and colleagues.
• Candidates should possess knowledge of Home Care practices to support safe, person-centered services in client homes.
• Relevant experience in social care, healthcare, or community support settings is beneficial.
• A relevant qualification in health and social care (or equivalent experience) is preferred, along with familiarity with care regulations and safeguarding.
• Ability to work collaboratively, manage time effectively, maintain accurate records, and use basic computer systems is required.