Care Coordinator

CCH Group; Cardiff; On-site; GBP 22,000 - 30,000; Full time

Benefits offered by this job

Career Growth

Support from experts

Recognition awards

Job summary

CCH Group is seeking a dedicated Care Coordinator in Cardiff to help deliver high-quality home care. The role focuses on coordinating referrals, creating rotas, and liaising with social workers and GPs to monitor service users’ conditions.

Typical duties include supervising care workers, conducting appraisals, and supporting a rota system that ensures consistent, compassionate care across the community.

Qualifications

• Efficient, organized candidate with a passion for community care.
• Experience coordinating rotas and managing referrals.
• Strong liaison with social workers, GPs and other professionals.

Responsibilities

• Coordinate care by managing referrals, creating rotas, and liaising with professionals.
• Supervise and support care workers, conduct appraisals and contribute to staff development.

Skills

Rotas management

Referral coordination

Professional liaison

Care delivery orientation

Job description

Care Coordinator

Do you have a passion for delivering exceptional care? Join CCH Group, the UK’s largest and most trusted care provider, as a Care Coordinator and play a key role in shaping the future of home care in your community.

Company Description

Care Coordinator

Do you have a passion for delivering exceptional care? Join CCH Group, the UK’s largest and most trusted care provider, as a Care Coordinator and play a key role in shaping the future of home care in your community.

At CCH Group, we deliver 1.5 million hours of care monthly across 260+ locations. Join us as a Care Coordinator and play a key role in organizing and delivering high-quality care services in your community.

Location: Cardiff CF3 2ES

Salary £26,162

Operating company: ISS Healthcare

Driving licence is required

Monday to Friday 9am - 5pm with additional on call duties on a rota basis

Job Description

What you’ll do

The Care Coordinator plays a key role in ensuring the highest quality care services:

• Coordinate Care: Manage referrals, create care worker rotas, liaise with professionals (e.g., social workers, GPs), and monitor service users' conditions.


• Staff Management: Supervise care workers, conduct appraisals,

What We Offer

• Career Growth: Leadership opportunities with a trusted sector leader.


• Support: Access to top experts and innovative systems.


• Recognition: “Extraordinary Care Awards”—monthly recognition of outstanding contributions by our care professionals and branch teams, culminating in prestigious regional and national award ceremonies. Over 300 individuals are honoured each month.

Qualifications

What you’ll Bring:

Experience & Organisation: You are an efficient, organized Care Coordinator passionate about community care. You excel in managing rotas to impeccable standards and pride yourself on building strong relationships with care workers.

Stepping Up? If you have previous healthcare experience and a solid understanding of CQC, care plans, and rotas, we're here to support your transition into this role.

Additional Information

Who We Are

At CCH Group, our vision is to be the best place to work in care. Our mission is to ensure no one in need of care feels forgotten or alone. We nurture our people, elevate their roles, and transform lives together.

Our Values

• COMMUNITY: Stronger together, building a thriving culture.


• COURAGE: Boldly shaping a better future.


• HEART: Passionate and dedicated—what we do matters.

Ready to Make a Difference?

CCH Group is an Equal Opportunities Employer and a proud member of the Home Care Association, adhering to their Code of Practice.