Care Coordinator

Individual Support Services Limited; Cardiff; On-site; GBP 22,000 - 30,000; Full time

Benefits offered by this job

Career Growth

Support

Extraordinary Care Awards

Job summary

CCH Group in Cardiff is seeking a Care Coordinator to organise and deliver high-quality home care services in the community. You will manage referrals, create rotas for carers, liaise with social workers and GPs, and monitor client conditions to ensure safety and satisfaction.

The role requires previous healthcare experience and a solid understanding of CQC regulations, care plans, and rota management. You will supervise care workers, support branch operations, and contribute to continuous

Qualifications

• Experience coordinating care services and rotas.
• Understanding of CQC standards and care plans.
• Ability to liaise with social workers, GPs and other professionals.

Responsibilities

• Coordinate referrals and create rotas for care workers.
• Monitor service users' conditions and communicate with families and professionals.
• Supervise care workers and conduct appraisals.

Skills

Care coordination

Staff management

Organised / detail-oriented

Job description

Do you have a passion for delivering exceptional care? Join CCH Group, the UK’s largest and most trusted care provider, as a Care Coordinator and play a key role in shaping the future of home care in your community.

At CCH Group, we deliver 1.5 million hours of care monthly across 260+ locations. Join us as a Care Coordinator and play a key role in organizing and delivering high-quality care services in your community.

Location: Cardiff CF3 2ES

Salary £26,162

Driving licence is required

Monday to Friday 9am - 5pm with additional on call duties on a rota basis

Job Description

What you’ll do

The Care Coordinator plays a key role in ensuring the highest quality care services:

• Coordinate Care: Manage referrals, create care worker rotas, liaise with professionals (e.g., social workers, GPs), and monitor service users' conditions.
• Staff Management: Supervise care workers, conduct appraisals,

What We Offer:

• Career Growth: Leadership opportunities with a trusted sector leader.
• Support: Access to top experts and innovative systems.
• Recognition: “Extraordinary Care Awards”—monthly recognition of outstanding contributions by our care professionals and branch teams, culminating in prestigious regional and national award ceremonies. Over 300 individuals are honoured each month.

Qualifications

What You’ll Bring:

Experience & Organisation: You are an efficient, organized Care Coordinator passionate about community care. You excel in managing rotas to impeccable standards and pride yourself on building strong relationships with care workers.

Stepping Up? If you have previous healthcare experience and a solid understanding of CQC, care plans, and rotas, we’re here to support your transition into this role.

Additional Information

Who We Are:

At CCH Group, our vision is to be the best place to work in care. Our mission is to ensure no one in need of care feels forgotten or alone. We nurture our people, elevate their roles, and transform lives together.

Our Values:

• COMMUNITY: Stronger together, building a thriving culture.
• COURAGE: Boldly shaping a better future.
• HEART: Passionate and dedicated—what we do matters.

CCH Group is an Equal Opportunities Employer and a proud member of the Home Care Association, adhering to their Code of Practice.