Care Coordinator

AnsaCareltd; Burgess Hill; Sur place; GBP 27 000 - 28 000; Plein temps

Avantages offerts par ce poste

Competitive salary

Career progression

Team environment

Résumé du poste

Ansa Care Ltd in Burgess Hill, United Kingdom, is seeking a motivated Care Coordinator to organise and deliver high-quality, person-centred care. You will manage staff rotas, liaise with clients and families, and ensure smooth day-to-day operation of domiciliary services.

The role requires at least one year of relevant experience, driving licence, strong organisation, and good IT skills. We offer a competitive salary (£27,000–£28,000) and a supportive team focused on compassionate care.

Qualifications

• Minimum of 1 year’s relevant experience in care coordination, domiciliary care, rota planning, or similar health and social care role.
• Excellent organisation, time-management and problem-solving skills.
• Strong written and verbal communication skills.

Responsabilités

• Coordinate and manage staff rotas to ensure continuity of care and appropriate staffing levels.
• Schedule care visits and arrange cover for sickness, absences, and last-minute changes.
• Communicate effectively with clients, families, care staff, and management.
• Monitor care calls, staff attendance, punctuality, and scheduling issues.
• Maintain accurate records, care schedules, and administrative documentation.
• Respond promptly and professionally to queries, concerns, and changes in clients’ needs.
• Support care plan reviews and promote person-centred care.
• Assist with resolving staffing issues and escalating concerns where necessary.
• Maintain compliance with safeguarding procedures, company policies, confidentiality requirements, and relevant CQC standards.
• Support the smooth daily operation of domiciliary care services.
• Carry out spot checks and supervision of staff
• Liaising with professionals, attending meetings with care professionals
• Maintain accurate records of on-call activities, incidents, decisions, and actions taken
• Participate in the on-call rota to provide support outside normal office hours, including evenings, weekends, and public holidays as required.

Connaissances

Organisational skills

Time management

Problem solving

Communication skills

IT proficiency

Driving licence

Teamwork

Confidentiality & safeguarding

Formation

GCSE English & Maths

Level 3 Diploma in Adult Care

Leadership and Management for Adult Care (Level 3/5)

Outils

Care management software

Electronic rota systems

Description du poste

Are you organised, proactive, and passionate about delivering high-quality care? Ansa Care Ltd is looking for a dedicated Care Coordinator to join our team and help ensure our clients receive safe, reliable, and person-centred care.

If you have excellent organisational skills, enjoy working with people, and can thrive in a fast-paced environment, we would love to hear from you!

About the Role

As a Care Coordinator, you will be responsible for coordinating care services, managing staff rotas, maintaining effective communication between clients and care staff, and ensuring the smooth day-to-day running of our care services.

Key Responsibilities

• Coordinate and manage staff rotas to ensure continuity of care and appropriate staffing levels.
• Schedule care visits and arrange cover for sickness, absences, and last-minute changes.
• Communicate effectively with clients, families, care staff, and management.
• Monitor care calls, staff attendance, punctuality, and scheduling issues.
• Maintain accurate records, care schedules, and administrative documentation.
• Respond promptly and professionally to queries, concerns, and changes in clients’ needs.
• Support care plan reviews and promote person-centred care.
• Assist with resolving staffing issues and escalating concerns where necessary.
• Maintain compliance with safeguarding procedures, company policies, confidentiality requirements, and relevant CQC standards.
• Support the smooth daily operation of domiciliary care services.
• Carry out spot checks and supervision of staff
• Liaising with professionals, attending meeting with care professionals
• Maintain accurate records of on-call activities, incidents, decisions, and actions taken
• Participate in the on-call rota to provide support outside normal office hours, including evenings, weekends, and public holidays as required.
• A minimum of one year’s relevant experience in care coordination, domiciliary care, rota planning, or a similar health and social care role.
• Excellent organisational, time-management, and problem-solving skills.
• Strong written and verbal communication skills.
• Good IT skills, including Microsoft Office, email, and spreadsheets.
• A professional, empathetic, and client-focused approach.
• Ability to work independently and as part of a team.
• Must be a driver and hold a valid driving license
• Understanding of confidentiality, safeguarding, and person-centred care.

Desirable Qualifications and Experience

• GCSE English and Maths or equivalent.
• Level 3 Diploma in Adult Care or an equivalent recognised qualification.
• Level 3 or Level 5 qualification in Leadership and Management for Adult Care.
• Previous experience using care management software or electronic rota systems.
• Knowledge of CQC regulations and domiciliary care procedures.

Why Join Ansa Care?

• Competitive annual salary of £27,000–£28,000.
• Opportunity to develop your career within the health and social care sector.
• Work with a team committed to providing high-quality, person-centred care.
• Make a meaningful contribution to the lives of the people we support.

Important Notice: No Visa Sponsorship Available

Ansa Care Ltd is unable to offer visa sponsorship for this position. Applicants must already have the legal right to work in the UK without sponsorship.