Care Co-ordinator & Admin Support for Patient Services

Bournemouth East Collaborative Trust; Bournemouth; On-site; GBP 21,000 - 27,000; Full time

Job summary

Bournemouth East Collaborative Trust is seeking a Reception/Admin (Care Co-Ordinator) to support the clinical team within our PCN networks. The role projects a friendly image to patients and visitors, in person or by phone.

The post requires excellent IT skills with MS Office, strong note dictation, analytical ability, and good organisation. You will work with PCN Pharmacy Team and clinicians, providing compassionate patient care.

Qualifications

• Excellent IT skills with MS Office suite.
• Strong note dictation and meeting minutes.
• Analytical and highly organised with empathy and communication.

Responsibilities

• Provide cover for Enhanced Care team, Pharmacy team and Treatment Centre team.
• Manage care home phone and action tasks.
• Monitor email inboxes.
• Book appointments.
• Handle weight loss letters, S1 ledgers and rotas.

Skills

MS Office

Multi-tasking

Communication

Organisation

Admin skills

Tools

MS Office

Job description

Bournemouth East Collaborative Trust is seeking a Reception/Admin (Care Co-Ordinator) to support the clinical team within our PCN networks. The role projects a friendly image to patients and visitors, in person or by phone.

The post requires excellent IT skills with MS Office, strong note dictation, analytical ability, and good organisation. You will work with PCN Pharmacy Team and clinicians, providing compassionate patient care.