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Bournemouth East Collaborative Trust; Bournemouth; On-site; GBP 21,000 - 27,000; Full time

Job summary

Bournemouth East Collaborative Trust is seeking a Reception/Admin (Care Co-Ordinator) to support the clinical team within our PCN networks. The role projects a friendly image to patients and visitors, in person or by phone.

The post requires excellent IT skills with MS Office, strong note dictation, analytical ability, and good organisation. You will work with PCN Pharmacy Team and clinicians, providing compassionate patient care.

Qualifications

• Excellent IT skills with MS Office suite.
• Strong note dictation and meeting minutes.
• Analytical and highly organised with empathy and communication.

Responsibilities

• Provide cover for Enhanced Care team, Pharmacy team and Treatment Centre team.
• Manage care home phone and action tasks.
• Monitor email inboxes.
• Book appointments.
• Handle weight loss letters, S1 ledgers and rotas.

Skills

MS Office

Multi-tasking

Communication

Organisation

Admin skills

Tools

MS Office

Job description

Our Reception/Admin (Care Co-Ordinator) team will offer general assistance to the clinical team who work within our PCN teams. Projecting a positive and friendly image to patients and other visitors, either in person or via the telephone.

The role will involve working closely with the PCN Pharmacy Team and other PCN Clinicians where required.

The job role will require excellent IT skills with all MS office, strong meeting notes dictation, analytical and strong organisation skills, as well as the ability to multi-task and be able to communicate with colleagues at all levels in a friendly and professional manner and demonstrate empathy and compassion to our patients.

Key role requirements

Provide cover when required to our Enhanced Care team, Pharmacy team and Treatment Centre team. This will include managing the care home phone, actioning tasks, monitoring email inboxes, booking appointments, weight loss letters, S1 ledgers and rotas.