Care Co-ordinator

NHS; Oxford; On-site; GBP 22,000 - 30,000; Full time

Job summary

A leading healthcare provider in Oxford seeks a caring and organized Care Co-ordinator to enhance patient experiences in primary care. This role focuses on delivering personalized care, coordinating support for at-risk patients, and improving health services through effective communication and organization. Ideal candidates will demonstrate strong team-working capabilities and prior experience in a healthcare setting.

Qualifications

• Experience in GP surgery or hospital/medical services is advantageous.
• Basic IT skills required.
• Professional and can-do attitude essential.

Responsibilities

• Act as the central point of contact for coordinating patient care.
• Develop personalized care support plans.
• Support shared decision-making conversations.

Skills

Communication skills

Team working skills

Organisational skills

Time management

Caring attitude

Job description

Care co-ordinators provide extra time capacity and expertise to support patients in primary care. They focus on the delivery of personalised care and address local priorities, health inequalities and at risk groups of patients.

Main duties of the job

You will act as a central point of contact to proactively identify and coordinate care for a cohort of patients to deliver personalised care includingfrail, elderly and those with long term conditions, support shared decisionmaking conversations and develop personalized care support plans based on whatmatters to the person.

Evidence shows people will have better experiences and well being if their care and support is proactive.

About us

Beaumont Elms Practice is a dynamic and friendly practice across two sites located in Beaumont Street in the Oxford City Centre and Elms Road in Botley. We have around 24,000 patients and a dedicated clinical team of GPs, Nurses, Clinical Pharmacists, a Paramedic, a Physicians Associate and Healthcare Assistants. The clinical team are ably supported by large reception and admin teams.

We have a reputation for providing high quality care to our diverse patient population and place a strong emphasis on our team.

Job responsibilities

We are looking for a great administrator with a caring attitudeand exceptional communication and organisation skills, including an ability toprioritise, multi-task and work to deadlines.

Experience working in a GP surgery and/or hospital/medical services and previousexperience with EMIS will be an advantage. However, these are not essential asfull training will be provided. Our primary aim is to recruit the right type ofperson to the role, a can-do, professional, and caring attitude will beadvantageous.

Person Specification

Knowledge and Skills

• Excellent communication skills - active listener, warm and friendly, skilled at checking understanding, non judgmental
• Treat each person with dignity and respect
• Basic IT skills

Experience

• Demonstrable team working skills
• Caring
• Good organisational skills
• Ability to multi-task, work to deadlines and prioritise
• Good time management
• Professional
• Previous relevant experience within a GP/ hospital/ medical setting
• Previous relevant experience using EMIS and Docman
• Previous relevant experience using electronic Referral Service - eRS
• Knowledge of local health services/ providers