Care Co-ordinator

Voyage Care; Reading; On-site; GBP 25,000 - 30,000; Full time

Job summary

Join a leading care provider as a Care Coordinator, playing a crucial role in ensuring safe care delivery and administration. This position involves coordinating the care team, monitoring calls, and managing communication with families and professionals. Ideal candidates possess experience in Health & Social Care and administration.

Benefits

Enhanced evening and weekend pay

Premium overtime rates

Wagestream access for pay flexibility

Funded Blue Light Card discount

24/7 doctor line for colleagues

Access to cash plans

Enhanced retirement leave

Long service awards

Qualifications

• Experience in Health & Social Care.
• Prior experience in an administration role.
• Computer literate.

Responsibilities

• Manage and coordinate the care delivery team.
• Conduct live call monitoring using bespoke software.
• Be the first point of contact for care colleagues.

Skills

Microsoft Office

Customer Service

Job description

Join Voyage Care and Feel Valued, we reward your dedication with:
Enhanced evening and weekend pay at an additional 50p per hour (Ts & Cs apply)
Premium overtime rates at an additional £1 per hour (Ts & Cs apply)
Wagestream giving you the flexibility to draw upon up to 40% of your pay, as it is earned.
Funded Blue Light Card hundreds of discounts at high street retailers etc.
24/7/365 doctor line for our colleagues and their families
Access to cash plans for our colleagues, which also covers their families
Enhanced retirement leave
Long service awards

We’re on the hunt for a Care Coordinator to join us in our DCA Office in Caversham. This service is a welcoming and friendly environment with a dynamic team that supports a fantastic group of people!

As a Care Coordinator with us you'll play a pivotal role in ensuring the people we support are kept safe by ensuring our care delivery colleagues are deployed effectively and that all administration is undertaken in line with relevant regulations and legislation. You’ll be responsible for the managing and coordinating of the care delivery team, you will play a key role in ensuring that the relevant documentation is in place for any new people we support, discharges and transfers. You’ll conduct live call monitoring using bespoke software and be the first point of contact for day-to-day operational requirements of our care colleagues. You will also work alongside the management team to coordinate with families, healthcare professionals and external agencies, handle enquiries, schedule appointments and meetings and handle all information with confidentiality.

You will also take part in the on-call rota (although this may be subject to change depending on the needs of the service).

This is an amazing role for someone who is looking to really make a difference to the lives of others.

We’re interested in our Care Coordinators having both the right experience and the right values. This is why at this service our Care Coordinators should have experience working in Health & Social Care, have experience in the use of Microsoft Office and be computer literate, have prior experience in an administration role, and have experience providing excellent customer service.

Why choose us?

We embrace people’s differences and encourage you to Be You, and so long as you’ve got the passion to make someone’s life better, we can give you all the skills and development opportunities you need to build a great career.

We encourage our staff to Grow Together through our excellent training programme, starting at induction and following you through your career, with opportunity for progression as well as job security in a sector leading organisation.

Don't hesitate to apply today and make a real difference to the lives of the people we're supporting!

All applicants and subsequent job offers will be subject to satisfactory DBS checks and references.

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Created on 25/06/2025 by TN United Kingdom