Care Co-ordinator

Parkside; Harrow; On-site; GBP 27,000 - 30,000; Full time

Job summary

Parkside is recruiting a Care Co-ordinator to join our North West London specialist healthcare team in Harrow. The role focuses on coordinating care pathways, triaging referrals with nurses, and acting as the primary contact for patients and professionals to ensure timely, person-centred support.

You will work closely with NHS and community partners in a busy 24/7 service, contributing to high-quality palliative care and reducing avoidable hospital admissions while supporting patients to remain

Qualifications

• Compassionate, patient-focused and professional demeanor.
• Highly organised with excellent attention to detail.
• Confident communication with patients, families and healthcare professionals.
• Able to work effectively in a fast-paced healthcare environment.
• Comfortable working within a multidisciplinary team.

Responsibilities

• Coordinating referrals and supporting patient care pathways.
• Triaging and prioritising referrals with the nursing team.
• Acting as a key contact for patients, families and professionals.
• Supporting a 24-hour advice and support service.
• Facilitating communication between healthcare providers.
• Maintaining accurate records of referrals.
• Providing information and signposting to appropriate services.
• Supporting efforts to prevent avoidable hospital admissions.
• Collaborating with NHS 111, ambulance teams, GPs and hospice services.

Skills

Compassionate

Organised

Communication

Teamwork

Attention to detail

Flexible

Proactive

24/7 service readiness

Job description

CARE CO-ORDINATOR

Harrow

Salary: £27,212.02 – £29,862.13 per annum + London Allowance

Permanent, 37.5 hours per week | Part-time hours considered

We are currently recruiting for Care Co-ordinators on behalf of a well-established specialist healthcare organisation providing 24-hour specialist care to patients and families across North West London.

This is an exciting opportunity for an organised, compassionate and proactive healthcare professional to join a caring and diverse multidisciplinary team and play a vital role in coordinating high-quality, person-centred care.

You will work alongside senior nurses and a wide range of health and social care professionals to ensure patients receive timely, coordinated support and, wherever possible, remain in their preferred place of care.

About the Role

As a Care Co-ordinator, your responsibilities will include:

Coordinating referrals and supporting patient care pathways

• Working closely with the nursing team to triage and prioritise referrals
• Acting as a key point of contact for patients, families and healthcare professionals
• Supporting a 24-hour advice and support service
• Facilitating effective communication between healthcare providers
• Monitoring referrals and maintaining accurate records
• Providing information, guidance and signposting to appropriate services
• Supporting efforts to prevent avoidable hospital admissions
• Working collaboratively with NHS 111, ambulance clinicians, GPs, community services and hospice teams
• Contributing to a compassionate, responsive and high-quality palliative care service

About You

• Compassionate, professional and patient-focused
• Highly organised with excellent attention to detail
• Confident communicating with patients, families and healthcare professionals
• Able to work effectively in a fast-paced healthcare environment
• Comfortable working as part of a multidisciplinary team
• Proactive and able to prioritise competing demands
• Flexible to work as part of a 24-hour, 7-day service, including potential night shifts
• Experienced within healthcare coordination or a relevant healthcare setting

Location

The primary base is Harrow with regular travel to partner healthcare sites across the area in line with service requirements