Care Co ordinator

Voyage Care; Gloucester; On-site; GBP 17,000 - 22,000; Full time

Benefits offered by this job

Wagestream

Blue Light Card

24/7/365 doctor line

Access to cash plans

Enhanced retirement leave

Long service awards

Job summary

Voyage Care is seeking a Care Coordinator for our Gloucester-based office. The role focuses on deploying care delivery staff and ensuring administrative tasks comply with regulations.

You will manage live rostering, oversee documentation for new clients, discharges and transfers, and act as the first point of contact for day-to-day operational needs. You will join a friendly team in the Quedgeley office, participate in the on-call rota (1 in 6 weeks), and collaborate with families and healthcare

Qualifications

• Experience in Health & Social Care.
• Experience using Microsoft Office and being computer literate.
• Experience in an administration role.
• Experience providing excellent customer service.

Responsibilities

• Deploy care delivery staff and ensure alignment with regulations.
• Manage and coordinate care delivery team and documentation for new people, discharges and transfers.
• Conduct live call monitoring using bespoke software and be the first point of contact for day-to-day operations.

Skills

Rota coordination

Administration

Customer service

Communication

Tools

Microsoft Office

Job description

Care Coordinator - This is predominantly an office job and you will need to have experience of dealing with Rotas

Location: Gloucester

Pay Rate : £14.34ph

Join Voyage Care and Feel Valued, we reward your dedication with:

• Wagestream – giving you the flexibility to draw upon up to 40% of your pay, as it is earned.
• Funded Blue Light Card – hundreds of discounts at high street retailers etc.
• 24/7/365 doctor line for our colleagues and their families
• Access to cash plans for our colleagues, which also covers their families
• Enhanced retirement leave
• Long service awards

We’re on the hunt for a Care Coordinator to join us in our DCA Office in Quedgeley Gloucester. This service is a welcoming and friendly environment with a dynamic team that supports a fantastic group of people!

As a Care Coordinator with us you'll play a pivotal role in ensuring the people we support are kept safe by ensuring our care delivery colleagues are deployed effectively and that all administration is undertaken in line with relevant regulations and legislation. You’ll be responsible for the managing and coordinating of the care delivery team, you will play a key role in ensuring that the relevant documentation is in place for any new people we support, discharges and transfers. You’ll conduct live call monitoring using bespoke software and be the first point of contact for day-to-day operational requirements of our care colleagues. You will also work alongside the management team to coordinate with families, healthcare professionals and external agencies, handle enquiries, schedule appointments and meetings and handle all information with confidentiality.

You will also take part in the on-call rota (although this may be subject to change depending on the needs of the service). 1 in every 6 weeks

This is an amazing role for someone who is looking to really make a difference to the lives of others.

We’re interested in our Care Coordinators having both the right experience and the right values. This is why at this service our Care Coordinators should have experience working in Health & Social Care, have experience in the use of Microsoft Office and be computer literate, have prior experience in an administration role, and have experience providing excellent customer service.

Why choose us?

We embrace people’s differences and encourage you to Be You, and so long as you’ve got the passion to make someone’s life better, we can give you all the skills and development opportunities you need to build a great career.

We encourage our staff to Grow Together through our excellent training programme, starting at induction and following you through your career, with opportunity for progression as well as job security in a sector leading organisation.

All applicants and subsequent job offers will be subject to satisfactory DBS checks and references.