Care Co-ordinator

Voyage-Care; Marston Green; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Stream – up to 40% of pay as earned

Blue Light Card – discounts

24/7/365 doctor line

Access to cash plans for colleagues

Enhanced retirement leave

Long service awards

Job summary

Voyage Care in Lichfield is hiring a Care Coordinator to ensure safe care delivery and effective deployment of care staff. You will manage care teams, handle onboarding, discharges and transfers, and maintain documentation in line with regulations.

The role includes live call monitoring, supporting day-to-day operations, coordinating with families and healthcare professionals, and handling confidential information. On-call rota participation is required.

Qualifications

• Experience working in Health & Social Care.
• Experience in using Microsoft Office.
• Be computer literate.

Responsibilities

• Coordinate care delivery teams and ensure documentation is in place for new people served, discharges and transfers.
• Conduct live call monitoring using bespoke software and support day-to-day operational needs of care colleagues.
• Liaise with families, healthcare professionals and external agencies; handle enquiries, appointments and meetings with confidentiality.
• Take part in on-call rota and support management on scheduling.

Skills

Health & Social Care experience

Microsoft Office

Computer literacy

Job description

Care Coordinator – Lichfield - £29,776.50 per annum

Join Voyage Care and Feel Valued, we reward your dedication with:

• Stream – giving you the flexibility to draw upon up to 40% of your pay, as it is earned.
• Funded Blue Light Card – hundreds of discounts at high street retailers etc.
• 24/7/365 doctor line for our colleagues and their families
• Access to cash plans for our colleagues, which also covers their families
• Enhanced retirement leave
• Long service awards

We’re on the hunt for a Care Coordinator to join us in our DCA Office in Lichfield. This service is a welcoming and friendly environment with a dynamic team that supports a fantastic group of people!

As a Care Coordinator with us you'll play a pivotal role in ensuring the people we support are kept safe by ensuring our care delivery colleagues are deployed effectively and that all administration is undertaken in line with relevant regulations and legislation. You’ll be responsible for the managing and coordinating of the care delivery team, you will play a key role in ensuring that the relevant documentation is in place for any new people we support, discharges and transfers. You’ll conduct live call monitoring using bespoke software and be the first point of contact for day-to-day operational requirements of our care colleagues. You will also work alongside the management team to coordinate with families, healthcare professionals and external agencies, handle enquiries, schedule appointments and meetings and handle all information with confidentiality.

You will also take part in the on-call rota.

This is an amazing role for someone who is looking to really make a difference to the lives of others.

We’re interested in our Care Coordinators having both the right experience and the right values. This is why at this service our Care Coordinators should have experience working in Health & Social Care, have experience in the use of Microsoft Office and be computer literate.

Why choose us?

We embrace people’s differences and encourage you to Be You, and so long as you’ve got the passion to make someone’s life better, we can give you all the skills and development opportunities you need to build a great career.

We encourage our staff to Grow Together through our excellent training programme, starting at induction and following you through your career, with opportunity for progression as well as job security in a sector leading organisation.

All applicants and subsequent job offers will be subject to satisfactory DBS checks and references.