Care Co-ordinator

Voyage Care; Eastleigh; On-site; GBP 18,000 - 26,000; Full time

Benefits offered by this job

Stream pay access

Blue Light Card discounts

Doctor line 24/7/365

Cash plans

Enhanced retirement leave

Job summary

Voyage Care is seeking a Care Coordinator/admin for our DCA Office in Preston. You will deploy the care delivery team, ensure compliance and manage essential documentation for new people, discharges and transfers. The role involves live call monitoring and coordinating with families and professionals.

You will also join the on-call rota, handle day-to-day operations, and maintain confidentiality across all information, while upholding company procedures and DBS checks requirements.

Qualifications

• Experience working in Health & Social Care.
• Experience using Microsoft Office and being computer literate.
• Experience in an administration role.
• Experience delivering excellent customer service.

Responsibilities

• Manage and coordinate the care delivery team.
• Ensure documentation is in place for new people, discharges and transfers.
• Conduct live call monitoring using bespoke software.
• Be the first point of contact for day-to-day operational requirements.
• Coordinate with families, healthcare professionals and external agencies.
• Handle enquiries and schedule appointments with discretion.

Skills

Customer service

Microsoft Office

Administration

Health & Social Care

Job description

Salary - £15.91 per hour

Shifts: 9am - 5pm - full onsite working, you will also take part in the on-call rota and must be fully flexible to work shifts to help cover the services (although this may be subject to change depending on the needs of the service)

Driver Required

Join Voyage Care and Feel Valued, we reward your dedication with:

• Stream - giving you the flexibility to draw upon up to 40% of your pay, as it is earned.
• Funded Blue Light Card - hundreds of discounts at high street retailers etc.
• 24/7/365 doctor line for our colleagues and their families
• Access to cash plans for our colleagues, which also covers their families
• Enhanced retirement leave

We're on the hunt for a Care Coordinator/admin to join us in our DCA Office in Preston. This service is a welcoming and friendly environment with a dynamic team that supports a fantastic group of people!

As a Care Coordinator with us you'll play a pivotal role in ensuring the people we support are kept safe by ensuring our care delivery colleagues are deployed effectively and that all administration is undertaken in line with relevant regulations and legislation. You'll be responsible for the managing and coordinating of the care delivery team, you will play a key role in ensuring that the relevant documentation is in place for any new people we support, discharges and transfers. You'll conduct live call monitoring using bespoke software and be the first point of contact for day-to-day operational requirements of our care colleagues. You will also work alongside the management team to coordinate with families, healthcare professionals and external agencies, handle enquiries, schedule appointments and meetings and handle all information with confidentiality.

You will also take part in the on-call rota (although this may be subject to change depending on the needs of the service).

This is an amazing role for someone who is looking to really make a difference to the lives of others.

We're interested in our Care Coordinators having both the right experience and the right values. This is why at this service our Care Coordinators should have experience working in Health & Social Care, have experience in the use of Microsoft Office and be computer literate, have prior experience in an administration role, and have experience providing excellent customer service.

Why choose us?

We embrace people's differences and encourage you to Be You, and so long as you've got the passion to make someone's life better, we can give you all the skills and development opportunities you need to build a great career.

We encourage our staff to Grow Together through our excellent training programme, starting at induction and following you through your career, with opportunity for progression as well as job security in a sector leading organisation.

All applicants and subsequent job offers will be subject to satisfactory DBS checks and references.