Care Co-ordinator

H&G Recruitment Solutions; Coventry; On-site; GBP 26,000 - 30,000; Full time

Job summary

A leading agency is seeking a dedicated Care Co-ordinator based in Hertfordshire, responsible for managing the care team and coordinating services. The role requires proven organizational skills, the ability to maintain accurate records, and effective communication. Offering a competitive salary and comprehensive responsibilities, this permanent position is ideal for professionals looking to make a difference in care management.

Benefits

Permanent Role

Competitive Salary

Passionate Care Provider Company

Qualifications

• Proven experience in coordinating care and managing workflows.
• Full UK driving Licence is essential.
• Ability to communicate effectively and manage tasks efficiently.

Responsibilities

• Manage day-to-day operational requirements of the care team.
• Allocate appropriate shifts and fill gaps in schedules.
• Provide operational support related to complaints and staff issues.

Skills

Organising and prioritising workflow

Keeping accurate records

Utilising IT systems

Effective communication

Job description

Job Description

Care Co-ordinator
Location: Hertfordshire with requirements to travel to services in London & Home Counties

Hours: 40 hours

Pay: £26,000 - £30,000

HG Recruitment are seeking a dedicated and organised Care Co-ordinator, for our client based in Hertfordshire. As a care co-ordinator you will contribute to the management and coordination of the Care Team, ensuring the smooth running of the company's commissioned service. You will be the first point of contact for the day-to-day operational requirements if the care team and the people supported by the company.

This post does not have any registered responsibilities under CQC registration. However, all staff must contribute to ensuring compliance with CQC (and other legal requirements) within their job role.

Benefits:

Permanent Role
Competitive Salary
Passionate Care Provider Company

The Role:

As Care co-ordinator, you will be responsible for the day-to-day operational requirements reporting directly to the Manager. With this role you will be based at Head Office in Hertfordshire with requirements to travel to services based in London and the home counties.

Your duties will include:
• Work alongside management to ensure effective structure and organisation

• Complete and maintain monthly schedules for your support packages in line with deadlines

• Ensure the Care Team have appropriate shifts allocated, and that any gaps in schedules are filled with an appropriate Support Worker as soon as possible.

• Monitor and maintain the electronic call monitoring system

• Involvement in relevant meetings related to the people we support, these may involve, families, other professionals or the funders.

• Fill gaps in rotas in emergency situations where you have the necessary skills, experience and appropriate training.

• Provide operational support in relation to complaints, staff grievances and disciplinary issues.

• Support recruitment by interviewing new care staff where appropriate, monitoring compliance status of support delivery team and request appropriate documentation or training courses in a timely manner.

• Support the teams to maintain information of people are documented and recorded on the system.

•To ensure management of employees' sickness and absence as per company policies, including carrying out return to work interviews when relevant.

The Requirements:
You will have proven experience of:

• Full UK driving Licence is essential for this role

• Organising and prioritising workflow

• Keeping accurate records at work

• Utilising IT systems

• Can communicate effectively using various methods

• Responds well to suggestions

• Communicates well with those outside of the organisation

• Shares their own ideas and can build on the ideas of others
If you're keen to join an exceptional agency, please apply to this role below or call Colette on 07946258049 between 08.00 - 17.00 Monday - Friday

Why HG

With 21 years of experience in recruitment, HG has built a strong reputation for offering great job opportunities across multiple sectors, including transport, logistics, and healthcare. We operate nationwide, 24/7, ensuring we can match you with the right job. Join our team and discover a role that suits your skills!

HG are proud to be an equal opportunities employer and will never charge a fee for our work finding solutions.
Should you require specialist assistance to support you in this application process please contact the branch as indicated above

We have a zero-tolerance policy towards sexual harassment, as defined by theEquality Act 2010, and we take proactive steps to prevent it.

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