Care and Training Practitioner

Helping Hands Homecare, Inc.; Stratford-upon-Avon; On-site; GBP 27,000 - 29,000; Full time

Job summary

Helping Hands is seeking a Field Care Supervisor to lead and support our care team in Stratford-upon-Avon and the Warwickshire area. You’ll train carers, oversee compliance, complete spot checks, visit clients to review care plans and manage risk assessments.

This full-time role requires a driving licence and access to a vehicle. You’ll report to Ashley Watts and contribute to high-quality, person-centred care. Competitive salary £26,500–£28,500 per year.

Qualifications

• Experience as a Care Assistant is required.
• Full, clean UK driving licence is essential.
• Strong communication skills with a supportive approach.
• Keen eye for detail, compliance and quality standards.

Responsibilities

• Train, mentor and support new carers to deliver extraordinary care.
• Assist branch with compliance, auditing and documentation.
• Perform spot checks and supervisions to maintain high standards.
• Visit customers to review care plans for accuracy and safety.
• Carry out risk assessments with professionalism.
• Support on-call duties as part of branch rota.

Skills

Experience as a Care Assistant

Driving licence

Communication skills

Attention to detail

People-first mindset

Job description

Field Care Supervisor - Stratford Upon Avon

Application Deadline: 21 December 2026

Department: West 2

Employment Type: Full Time

Location: Warwickshire

Reporting To: Ashley Watts

Compensation: £26,500 - £28,500 / year

Description

Extraordinary Care. Extraordinary Culture. Extraordinary Careers.

Helping Hands was built on kindness and it still guides everything we do today. We’re a purpose-driven team helping people live well in the homes they love. Join us, and you’ll be part of a supportive, ambitious community where your work truly matters, and your growth is genuinely valued.

As a Care and Training Practitioner with Helping Hands, you’ll play a vital role in shaping exceptional care, supporting new carers from their very first interview through to their full onboarding journey. You’ll coach, guide and uplift your team while helping the branch maintain quality, compliance and meaningful relationships with customers. It’s a role full of purpose, variety and real impact.

What you’ll do

• Train, mentor and support new carers so they feel confident, capable and ready to deliver extraordinary care.
• Assist the branch team with compliance, auditing and documentation.
• Complete spot checks and supervisions to maintain high standards across your care team.
• Visit customers to review care plans, ensuring they remain accurate, safe and person-centred.
• Carry out risk assessments with care, clarity and professionalism.
• Support on-call duties in line with the branch rota.

What you’ll bring

• Experience as a Care Assistant and a desire to take the next step in your career.
• A full, clean UK driving licence and access to a roadworthy, insured vehicle.
• Strong communication skills and a supportive, encouraging approach to working with others.
• A keen eye for detail and confidence in maintaining compliance and quality standards.
• A people-first mindset - calm, kind and ready to lead by example.