Care and Training Practitioner

Helping Hands Homecare, Inc.; Sale; On-site; GBP 28,000 - 30,000; Full time

Job summary

Helping Hands in Sale is seeking a Care and Training Practitioner to lead onboarding and coaching for our care team. You’ll guide carers from interview to onboarding, support branch quality, compliance and strong customer relationships.

You’ll train and mentor carers, conduct spot checks, support audits, risk assessments and on-call duties, bringing a people-first mindset and calm leadership to ensure safe, person-centered care.

Qualifications

• Experience as a Care Assistant.
• Full, clean UK driving licence and access to a roadworthy vehicle.
• Strong communication and supportive approach to working with others.
• Attention to detail and compliance focus.
• People-first mindset with calm, leading-by-example style.

Responsibilities

• Train, mentor and support new carers so they feel confident and ready to deliver extraordinary care.
• Assist the branch team with compliance, auditing and documentation.

Skills

Care experience

Driving licence

Communication

Attention to detail

People-first leadership

Job description

Care and Training Practitioner

Application Deadline: 21 December 2026

Department: West 7

Employment Type: Permanent - Full Time

Location: Sale

Reporting To: McKenzie Roche

Compensation: £28,000 - £30,000 / year

Description

Extraordinary Care. Extraordinary Culture. Extraordinary Careers.

Helping Hands was built on kindness and it still guides everything we do today. We’re a purpose-driven team helping people live well in the homes they love. Join us, and you’ll be part of a supportive, ambitious community where your work truly matters, and your growth is genuinely valued.

As a Care and Training Practitioner with Helping Hands, you’ll play a vital role in shaping exceptional care, supporting new carers from their very first interview through to their full onboarding journey. You’ll coach, guide and uplift your team while helping the branch maintain quality, compliance and meaningful relationships with customers. It’s a role full of purpose, variety and real impact.

What you’ll do

• Train, mentor and support new carers so they feel confident, capable and ready to deliver extraordinary care.
• Assist the branch team with compliance, auditing and documentation.
• Complete spot checks and supervisions to maintain high standards across your care team.
• Visit customers to review care plans, ensuring they remain accurate, safe and person-centred.
• Carry out risk assessments with care, clarity and professionalism.
• Support on-call duties in line with the branch rota.

What you’ll bring

• Experience as a Care Assistant and a desire to take the next step in your career.
• A full, clean UK driving licence and access to a roadworthy, insured vehicle.
• Strong communication skills and a supportive, encouraging approach to working with others.
• A keen eye for detail and confidence in maintaining compliance and quality standards.
• A people-first mindset – calm, kind and ready to lead by example.