Care and Training Practitioner

Helping Hands Homecare, Inc.; Loughton; On-site; GBP 28,000 - 30,000; Full time

Job summary

Helping Hands Homecare, Inc. in Chigwell is seeking a Care and Training Practitioner to lead onboarding and coaching for new carers, ensuring high standards of care, quality and compliance within the East 3 branch.

You will mentor teams, perform spot checks, maintain accurate care plans, support audits and build strong relationships with customers, delivering compassionate, person-centred care with a calm leadership style.

Qualifications

• Experience as a Care Assistant and a desire to advance.
• Full, clean UK driving licence and access to a roadworthy vehicle.
• Strong communication skills and a supportive approach.
• People-first mindset with leadership by example.

Responsibilities

• Train, mentor and support new carers so they feel confident and ready to deliver care.
• Assist the branch team with compliance, auditing and documentation.
• Complete spot checks and supervisions to maintain high standards.
• Visit customers to review care plans for accuracy and safety.
• Carry out risk assessments with clarity and professionalism.
• Support on-call duties in line with the branch rota.

Skills

Training & mentoring

Compliance & quality

Communication skills

Attention to detail

Driving licence

Job description

Care and Training Practitioner

Department: East 3

Employment Type: Permanent - Full Time

Location: Chigwell

Reporting To: Bianca Rotaru

Compensation: £28,000 - £30,000 / year

Description

Extraordinary Care. Extraordinary Culture. Extraordinary Careers.

Helping Hands was built on kindness and it still guides everything we do today. We’re a purpose-driven team helping people live well in the homes they love. Join us, and you’ll be part of a supportive, ambitious community where your work truly matters, and your growth is genuinely valued.

As a Care and Training Practitioner with Helping Hands, you’ll play a vital role in shaping exceptional care, supporting new carers from their very first interview through to their full onboarding journey. You’ll coach, guide and uplift your team while helping the branch maintain quality, compliance and meaningful relationships with customers. It’s a role full of purpose, variety and real impact.

What you’ll do

• Train, mentor and support new carers so they feel confident, capable and ready to deliver extraordinary care.
• Assist the branch team with compliance, auditing and documentation.
• Complete spot checks and supervisions to maintain high standards across your care team.
• Visit customers to review care plans, ensuring they remain accurate, safe and person-centred.
• Carry out risk assessments with care, clarity and professionalism.
• Support on-call duties in line with the branch rota.

What you’ll bring

• Experience as a Care Assistant and a desire to take the next step in your career.
• A full, clean UK driving licence and access to a roadworthy, insured vehicle.
• Strong communication skills and a supportive, encouraging approach to working with others.
• A keen eye for detail and confidence in maintaining compliance and quality standards.
• A people-first mindset – calm, kind and ready to lead by example.