Cardiff - Assistant Restaurant Manager

Ivy Restaurants Ltd; Cardiff; Hybrid; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Staff discount 50%

Gift voucher on anniversaries

Career development and training

Apprenticeships available

Extra holiday allowance after years of

Job summary

The Ivy Collection in Cardiff is seeking an Assistant Restaurant Manager to lead floor operations in a fast-paced, high-volume setting. You will drive smooth service, motivate the team, and maintain The Ivy's renowned standards.

You will uphold guest care with warmth and precision, oversee performance, and ensure compliance with food safety regulations. This role offers a dynamic and supportive environment with clear development opportunities for career growth.

Qualifications

• 2+ years in a similar role in a busy, high-volume restaurant.
• Passion for delivering exceptional guest experiences and service.
• Excellent communication and leadership abilities.

Responsibilities

• Manage floor operations during service in a fast-paced environment.
• Ensure service standards and guest satisfaction throughout service.
• Provide friendly, professional service and guidance to the team.
• Lead and mentor staff, delivering feedback and appraisals.
• Uphold food safety and quality regulations.

Skills

2+ years experience

Exceptional customer service

Team player

Strong English skills

Job description

Welcome to The Ivy Collection, we embody timeless elegance and vibrant hospitality in every guest experience. Our iconic restaurants, situated across the UK and beyond, are celebrated for exceptional food, outstanding service, and the creation of unforgettable moments.

We’re searching for a passionate Assistant Restaurant Manager.

This is a great opportunity to join a dynamic and supportive team and become part of something special.

Benefits & rewards:

• Competitive Industry pay (based on salary & Tronc)
• Additionally, all managers receive an element of variable tronc
• 50% staff discount for you and up to 3 friends when you dine in our restaurants.
• Celebrate career anniversaries, with a gift voucher to dine in our restaurants.
• Career Development and Training, including Apprenticeships.
• Extra holiday allowance for length of service, up to 5 extra days after 5 years.
• Access to discounts on 100s of retailers, health, entertainment, travel & more.

Key elements of your role as Assistant Restaurant Manager:

• Show confidence in managing floor operations in a fast-paced, high-volume restaurant.
• To ensure the efficient flow of service is met during service periods whilst adhering to our service standards.
• To provide friendly, courteous, and professional service at all times
• To manage all employees in line with the agreed skills and standards, giving regular feedback and appraisals.
• Adhere to and uphold all food safety and quality regulations.

About you:

• You have 2 year + of experience in this position
• You love to wow guests with exceptional service
• You have excellent English language skills
• You are a real team player
• You are friendly and professional with plenty of charisma and flair

About us:

Our shared CARING values help create an environment where we are happy, and engaged and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.