Cardiac Team Administrator

Derbyshire Community Health Services NHSFT; Chesterfield; On-site; GBP 21,000 - 26,000; Full time

Job summary

Derbyshire Community Health Services NHSFT is seeking an administrator to join the Community Cardiac Team. You will provide essential reception and secretarial support, handling patient contact mainly by telephone and liaising with clinical staff to ensure smooth service delivery.

The role involves booking appointments, data entry, scanning and processing post, with attention to confidentiality and data protection. Strong communication and IT skills are essential for success.

Qualifications

• Excellent communication skills, both verbal and written.
• Professional, can-do attitude and flexibility.
• Strong administrative IT skills; experience with SystmOne/TPP preferred.

Responsibilities

• First point of contact for the Community Cardiac Team.
• Book appointments, send letters, scan and data entry.
• Liaise with GP services, Secondary Care and other Health Care Services.

Skills

Excellent communication

Professional can-do attitude

Strong administrative IT skills

Tools

SystmOne/TPP

Job description

We have a fantastic opportunity to join our Community Cardiac Team. The successful candidate will become part of a friendly team which supports patients who live with heart failure in Derbyshire . You will have an important role in helping the smooth running of the service. The role works alongside one other administrator to provide a comprehensive high quality, effective, responsive administration and secretarial support for the team. Attention to detail and ability to prioritise your own workload and balancing competing demands is essential. The role involves remote patient contact, so it is necessary to have good communication skills and an understanding of confidentiality and data protection. Duties will involve being the first point of contact for the Community Cardiac Team. This will include assisting patient contact mainly over the telephone, booking appointments, sending letters, scanning, data entry, processing post, liaising with clinical staff and those that refer into the service such as GP services, Secondary Care colleagues and other Health Care Services. The ideal candidate will have the following essential skills/attributes:

• . Excellent communication skills, both verbal and written
• . Professional "can do" attitude
• . Strong administrative IT skills and preferably experience of SystmOne/TPP

PLEASE NOTE: Please see attached Job Description and Person Specification.