Cardiac Information Administration Assistant

Oxford University Hospitals NHS Foundation Trust; Cherwell District; On-site; GBP 21,000 - 27,000; Full time

Job summary

Oxford University Hospitals NHS Foundation Trust is seeking an administrative support member for the Cardiac Information Team. The role involves first-line support for information systems, data entry and validation, and handling calls via a logging system.

You will help ensure smooth running of the service and maintain data quality to national and local standards. The post requires professional administrative duties, liaison with clinical staff and stakeholders, and strict adherence to

Qualifications

• First-line support for Cardiac Information systems.
• Routine data entry and validation of cardiac audit datasets.
• Coordinate data submission in line with national/local requirements.
• Maintain confidentiality and information governance standards.

Responsibilities

• Act as first-line support for Cardiac Information systems, logging queries and escalating issues as needed.
• Manage and monitor the call logging system to record, prioritise and progress requests.
• Undertake routine data entry, validation and maintenance of cardiac audit and clinical datasets.
• Support preparation, submission and maintenance of audit data.
• Assist with general office administration and document management.
• Liaise with clinical staff and external stakeholders professionally.
• Prioritise workload to meet deadlines and service objectives.
• Contribute to service improvement and report data quality issues to the team.

Skills

Information systems support

Data entry

Auditing data maintenance

Stakeholder communication

Tools

Call logging system

Job description

To provide a high-quality, comprehensive and professional administrative service in support of the Cardiac Information Team. The post holder will support the day-to-day running of the team by undertaking a range of administrative duties, including first-line support for information systems, data entry and validation, and managing incoming requests via the call logging system., Smooth running of the service.

• Act as first-line support for Cardiac Information systems, responding to and logging queries, escalating issues where appropriate.
• Manage and monitor the call logging system, ensuring requests are accurately recorded, prioritised and progressed in a timely manner.
• Undertake routine and ad-hoc data entry, validation and maintenance of cardiac audit and clinical datasets, ensuring accuracy and completeness.
• Support the team with the preparation, submission and maintenance of audit data in line with national and local requirements.
• Assist with general office administration tasks, including managing shared inboxes, filing, document management and maintaining records.
• Liaise with clinical staff, internal teams and external stakeholders in a professional and courteous manner.
• Support the team in meeting deadlines and service objectives by prioritising workload effectively.
• Maintain confidentiality and information governance standards at all times, in line with Trust policies.
• Contribute to service improvement by identifying issues with processes or data quality and reporting these to the team.
• Contribute to service improvement by identifying issues with processes or data quality and reporting these to the team.To contribute in own personal development, through attendance at mandatory training courses

Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research. Find out more here www.ouh.nhs.uk

The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.

Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. We call thisDelivering Compassionate Excellenceand its focus is on our values of compassion, respect, learning, delivery, improvement and excellence. These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via theOUH YouTube channel.