Card Acquiring Operations Advisor - Remote

EngineersOfAI; Greater London; Híbrido; GBP 28.050 - 35.475; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Incentive Awards tied to performance

Employee benefits

Descripción de la vacante

EngineersOfAI is looking for 4 Customer Operations Advisors based in Greater London to provide specialized support within the Card Acquiring sector. The role demands strong attention to detail and the ability to manage complex customer issues while working closely with third-party providers.

Successful candidates will have Card Acquiring experience and excel in providing a high standard of customer service. The position offers a competitive salary, performance incentives, and benefits.

Formación

• Experience in Card Acquiring or related fields.
• Ability to handle complex, high-impact issues.
• Confidence in managing frustrated customers.

Responsabilidades

• Staff escalation channels for internal and cross-domain queries.
• Deliver support across calls, chat, and email.
• Act as a subject matter expert and own problems.
• Work closely with third-party providers.
• Support businesses through complex situations.

Conocimientos

Card Acquiring experience

Strong attention to detail

Ability to manage multiple tasks

Excellent customer service skills

Descripción del empleo

EngineersOfAI is looking for 4 Customer Operations Advisors based in Greater London to provide specialized support within the Card Acquiring sector. The role demands strong attention to detail and the ability to manage complex customer issues while working closely with third-party providers.

Successful candidates will have Card Acquiring experience and excel in providing a high standard of customer service. The position offers a competitive salary, performance incentives, and benefits.