Car Service Advisor: Customer Care & Growth

Pybus Recruitment Ltd; West of England; On-site; GBP 31,000 - 37,000; Full time

Benefits offered by this job

33 days annual leave

Bonus payments

Pension Scheme

Life Assurance

Discount on Service

Cycle to work scheme

Charity volunteer day

Perks at Work discount access

Job summary

Zohorecruit is seeking a Service Advisor to join a leading dealership in Bristol. You will be part of a supportive team committed to customer care and continuous improvement.

The role involves managing customer relationships, ensuring high standards of service, and delivering value-added sales solutions. Applicants should demonstrate excellent communication skills and experience in a customer-facing administrative role.

Qualifications

• Able to handle sensitive and confidential information.
• Excellent communication and customer service skills with experience handling complaints.
• Evidence of customer-facing administrative experience.
• Experience in a selling/customer service environment.
• Full driving license held for a minimum of 6 months with fewer than 9 penalty points.
• Evidence of 'Right to work in the UK'.

Responsibilities

• Drive the standard in customer care with the diverse customer base.
• Manage the relationship between customer and dealership.
• Manage the service process effectively.
• Go beyond process in delivering exceptional customer service.
• Deliver effective value-added sales solutions to customers.

Skills

Excellent communication skills

Customer service experience

Ability to handle sensitive info

Administrative experience

Sales skills

Job description

Zohorecruit is seeking a Service Advisor to join a leading dealership in Bristol. You will be part of a supportive team committed to customer care and continuous improvement.

The role involves managing customer relationships, ensuring high standards of service, and delivering value-added sales solutions. Applicants should demonstrate excellent communication skills and experience in a customer-facing administrative role.