Capacity Planning Manager , Amazon Logistics Capacity Planning

Amazon.com, Inc; City Of London; On-site; GBP 70,000 - 100,000; Full time

Job summary

Amazon London Capacity Planning is seeking a skilled manager to drive data-driven changes across Last Mile & Middle Mile operations. You will lead cross-functional programs, design scalable processes, and deploy large-scale projects that improve reliability and cost efficiency while delivering an exceptional customer experience.

You will own SOPs, establish performance metrics, secure leadership support, and collaborate with ATS partners to balance speed and cost.

Qualifications

• Bachelor’s degree in Math, Engineering, Science or Business.
• Experience in business analytics with proficiency in SQL, databases and Excel.
• Experience working cross-functionally with tech and non-tech teams.
• Experience defining program requirements and using data and metrics to drive improvements.
• Master’s degree is a plus.

Responsibilities

• Lead process improvement initiatives to boost operational performance.
• Establish and maintain operations metrics and report to leadership weekly.
• Document SOPs and promote best practices across the network.
• Collaborate with stakeholders to secure resources for projects.
• Own design, development, deployment and maintenance of large-scale projects.

Skills

SQL

Data analysis

Excel

Cross-functional

Education

Bachelor's degree in Math/Engineering/Science/Business

Master's degree

Tools

SQL databases

Job description

Capacity Planning is a high-powered creative team which is shaping the transportation planning and execution within the Last Mile & Middle Mile operations network. This team develops and applies innovative transportation management concepts to improve and enhance the transportation network and bring the best customer experience through reliability and cost efficiencies.

Key job responsibilities

• Lead process improvement initiatives with aim to improve operational performance.
• Establish and maintain the operations metrics and communicate them to leadership and other stakeholders through daily/weekly review meetings.
• Document the standard operating procedures and take proactive steps to ensure that best practices are shared across all departments and among the network.
• Work closely with stakeholders to build and secure support and resources for projects and initiatives in their areas.
• Independently own the designing, developing, deploying, and maintaining the large scale projects.

A day in the life

As Capacity Planning Manager, you'll drive and manage the implementation of creative, data-driven change in Amazon, leading improvement initiatives. You'll use strategic thinking to define and implement an efficient project plan. Capacity Planning Managers have significant responsibilities, and you'll deal with complex challenges with creativity, innovation, and leadership. With a responsibility extending beyond process improvements, you could also contribute to improving other areas of the business, like diversity, equity, and inclusion.

About the team

Amazon couldn't deliver at pace without the Amazon Transportation Service (ATS) team. As part of ATS, you'll be welcomed into a diverse team that plays a central role in our success. Using air, sea and road transport, as well as sortation centres equipped with the latest technology, you'll help Amazon's transport run at maximum efficiency. Our team captures data and uses it to drive decisions. They are key to making Amazon more innovative and efficient. We put safety first as our people are our priority and we use the expertise of our people to get packages to their destination - quickly, conveniently and sustainably.

Basic qualifications

• Bachelor's degree or equivalent qualification in Math, Engineering, Science or Business
• Experience in business analytics with demonstrated proficiency in quantitative analysis using SQL, databases, and Excel in a business environment
• Experience working cross-functionally with tech and non-tech teams
• Experience defining program requirements and using data and metrics to drive improvements

Preferred qualification

• Master's degree

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