Planning Manager, Flex, EU

Amazon Inc.; Greater London; On-site; GBP 85,000 - 120,000; Full time

Job summary

Amazon UK Services Ltd. is seeking a Planning Manager for the Flex Planning Team. You will own capacity planning, pricing and engagement for speed programs from day one, ensuring realistic and achievable plans.

You will generate data-driven capacity plans, review performance metrics, and collaborate with cross-functional partners to align on resource requirements and implementation strategies. You will dive into data using SQL, Excel, and AI tools to uncover patterns, monitor planning accuracy,

Qualifications

• Advanced Excel skills (pivot tables, macros, VLOOKUP, VBA)
• Strong SQL knowledge and data tooling
• Experience collaborating with tech and non-tech teams
• Proven program or project management experience
• Experience driving process improvement with automation and data analysis
• Knowledge of Supply Chain Management and analytics

Responsibilities

• Own capacity planning, pricing and DP engagement for speed programs from day one.
• Develop data-driven capacity plans and monitor execution gaps to improve forecasts.
• Collaborate with cross-functional partners to align on resource requirements and implementation strategies.
• Present findings and recommendations to senior leadership and drive continuous improvement.

Skills

Advanced Excel

SQL

Cross-functional collaboration

Project management

AI/data analysis

Supply chain management

Automation

Education

Bachelor's or Master's in supply chain/engineering/analytics

Job description

Job ID: 10588115 | Amazon UK Services Ltd.

At Amazon, we're working to be the most Customer-centric company on earth. One customer experience that we’re constantly looking to take to a new level is how we fulfill and deliver their orders. Our goal is to exceed the expectations of all our customers by ensuring that their orders are delivered where and when they need them, as quickly, accurately, and cost effectively as possible. To meet this goal, Amazon is continually striving to innovate and provide best in class service levels through the introduction of pioneering new products and services in the last mile delivery space. We are doing this by building a world class last mile operation, significantly complimented by Amazon Flex. Amazon Flex works directly with independent contractors – called delivery partners – to make deliveries to our customers.

Flex Planning Team provides Amazon Operations with cost-optimal and flexible capacity solutions for operational activities year-round, enabling the business to scale for seasonal peak demand increases. This role is based out of our corporate office. The ideal candidate is passionate about leveraging data to deliver actionable insights that impact daily business, has a strong delivery record, and is experienced in driving execution in a cross-functional environment, backed by analysis and data. They thrive in a fast-paced environment, relish working with large amounts of data, and enjoy the challenge of solving highly complex, and sometimes ambiguous problems.

Key job responsibilities

In this position, you will take ownership of capacity planning, pricing and DP engagement for speed programs from day one, exercising sound judgment to ensure plans are realistic and achievable. At Amazon, we trust our people and provide extensive support to help set you up for success. Our culture is learn-by-doing oriented, empowering you to take control of your career.

A day in the life

As a Planning Manager in the Flex Planning Team, your daily responsibilities will center around generating and maintaining data-driven capacity plans to ensure operational efficiency. You will start your day by reviewing performance metrics and analyzing any execution gaps from previous plans, using these insights to refine future forecasts. Throughout the day, you'll collaborate with cross-functional partners to align on resource requirements and implementation strategies. You will spend time diving deep into data analysis, using tools like SQL, Excel and AI agents to extract meaningful patterns and trends that inform your planning decisions. Regular stakeholder meetings will be part of your routine, where you'll present your findings and recommendations to key business partners. Your role will also involve continuously monitoring planning accuracy, identifying improvement opportunities, and implementing solutions to enhance the planning process. Working in this dynamic environment, you'll need to remain flexible and ready to respond to changing business needs while maintaining focus on long-term strategic planning objectives.

Basic Qualifications

• Knowledge of Microsoft Excel at an advanced level, including: pivot tables, macros, index/match, vlookup, VBA, data links, etc.
• Experience working cross-functionally with tech and non-tech teams
• Experience in program or project management
• Experience in creating process improvements with automation and analysis, or experience communicating results to senior leadership
• Experience in Supply Chain Management
• Knowledge of database systems and SQL
• Ability to leverage AI for advanced data analysis and automation

Preferred Qualifications

• Bachelor's degree, or Master's degree in supply chain management, operations, engineering, analytics or related field

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Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Veterans, military spouses, and people with disabilities are encouraged to apply.