Capacity Planning Analyst

M Group; Bristol; On-site; GBP 30,000 - 45,000; Full time

Job summary

M Group is seeking a Capacity Planning Analyst to enhance telecom network services. The role involves analyzing workforce needs, ensuring smooth operations for residential installation contracts, and collaborating with various teams to optimize efficiency. Join a supportive environment that values growth and operational excellence.

Benefits

Matched or contributory pension scheme

Online GP service, 24/7

Employee assistance programme

My Rewards portal with retail discounts

Life assurance

Cycle to work, salary finance, and give as you earn schemes

Enhanced maternity, paternity, and adoption leave

Health Care Cash Plan for medical expenses

Private healthcare and cash plan

Discretionary bonus scheme

25 days annual leave plus bank holidays

Recommend a friend program

Qualifications

• Experience with data tools and reporting systems.
• Strong analytical skills and attention to detail.
• Ability to manage priorities and adapt to change.

Responsibilities

• Analyze needs and resources to plan workforce effectively.
• Collaborate with teams to meet demand efficiently.
• Provide insights and suggestions for operational improvements.

Skills

Analytical skills

Attention to detail

Forecasting

Workforce planning

Problem-solving

Job description

Right across infrastructure, there’s a requirement to not only maintain, but also renew and reimagine. Whatever stage you’re at in your career, with us you’ll have an opportunity to grow and develop. We deliver essential infrastructure services for life, prioritizing safety and being client and customer centric in a friendly, fun, and respectful environment where you are encouraged to thrive.

Where will you be working?

At M Group Telecom, we’re enabling and enhancing telecom networks, playing a lead role in the delivery of our tech-enabled future.

We deliver full network cycle services for fixed, private, and mobile operators.

This role will be within our Fixed networks team. You’ll join our team supporting turnkey solutions for surveying, designing, building, and commissioning new networks, as well as supporting the repair, maintenance, and operation of existing networks.

What will you be doing?

Make an impact as a Capacity Planning Analyst. You’ll help us plan the right number of people to meet our targets by analyzing needs, current resources, and possibilities. Your work will ensure our residential installation contracts run smoothly, using data to guide decisions and maintain efficiency.

You’ll consider skills, availability, holidays, sickness, and success rates, identify gaps, and help fill them. You’ll collaborate with teams and clients to meet demand efficiently, share findings with senior leaders, and suggest improvements. Your proactive approach will support our growth and operational excellence.

What you’ll bring

You bring strong analytical skills, attention to detail, and a good understanding of forecasting and workforce planning. Your experience with data tools and reporting systems enables you to convert complex data into clear insights. You’re confident working with stakeholders, managing priorities, and adapting to change. Your proactive problem-solving mindset helps you stay ahead of demand and support operational success.

What’s in it for you?

We offer a range of benefits to support your life inside and outside of work, including:

• Matched or contributory pension scheme
• Online GP service, 24/7
• Employee assistance programme
• My Rewards portal with retail discounts
• Life assurance
• Cycle to work, salary finance, and give as you earn schemes
• Enhanced maternity, paternity, and adoption leave
• Reward and recognition scheme

Additionally, this role offers:

• Health Care Cash Plan for medical expenses
• Private healthcare and cash plan
• Discretionary bonus scheme
• 25 days annual leave plus bank holidays
• Recommend a friend program

Please note: Job adverts may close early; apply promptly. Successful candidates may undergo background checks, drug, and alcohol testing as part of onboarding.

About us

We aim to be an employer of choice, attracting diverse talent who make a difference. We support and recruit army veterans and foster inclusion through our ENABLE networks. Our values—responsibility, openness, teamwork, and ambition—guide our culture and work practices. We offer industry-recognized programs and training for career development. Join us at an exciting time at M Group.

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