Cancer Care Pathway Coordinator

University Hospital Southampton NHS FT; Southampton; On-site; GBP 24,000 - 29,000; Full time

Job summary

The University Hospital Southampton NHS Foundation Trust invites applications for a Patient Pathway Coordinator to ensure efficient patient journeys along the pathway and alignment with the Trust's access policy. The role involves processing clinic and admission changes, maintaining patient records, coordinating diaries and waiting lists, and providing cover for other administrators.

This is a fixed-term post to backfill maternity/parental leave, with opportunities for development within the

Qualifications

• GCSE level literacy and numeracy required.
• Level 3 admin/customer service or equivalent experience.
• Experience as administrator/secretary in a customer-focused environment.
• Able to use judgement to make non-routine decisions.

Responsibilities

• Implement administrative processes along the patient pathway to ensure timely patient journeys.
• Utilise computerised systems to locate case notes and update patient information.
• Coordinate referrals, monitor waiting lists and rearrange appointments as required.
• Provide admin support for consultants and management, including diaries, leave, expenses and correspondence.
• Cover for other Patient Administrators to maintain a consistent service.

Skills

Administration experience

Secretarial procedures

Customer focused environment

Decision making

Education

GCSE or equivalent

Level 3 administration/customer service

Vocational Level 2 administration/customer service

Tools

Hospital information systems

Job description

The University Hospital Southampton NHS Foundation Trust invites applications for a Patient Pathway Coordinator to ensure efficient patient journeys along the pathway and alignment with the Trust's access policy. The role involves processing clinic and admission changes, maintaining patient records, coordinating diaries and waiting lists, and providing cover for other administrators.

This is a fixed-term post to backfill maternity/parental leave, with opportunities for development within the