Cancer Care Navigator

Royal Wolverhampton NHS Trust; Park Village; On-site; GBP 32,000 - 45,000; Full time

Job summary

Royal Wolverhampton NHS Trust is seeking a Cancer Care Navigator to work with the urology patient group and the Clinical Nurse Specialist team. You will lead Holistic Needs Assessments, provide personalised information and signposting, and support patients from diagnosis through their cancer journey.

You will engage with patients via phone, in clinics and in the community, organise health and wellbeing events, and work closely with the wider MDT to improve pathways and self-management.

Qualifications

• Experience in patient-facing roles within cancer care is desirable.
• Ability to handle sensitive information with discretion.
• Strong communication and empathetic listening skills.

Responsibilities

• Conduct Holistic Needs Assessments (HNA) utilising the Somerset Cancer Register
• Provide tailored information, guidance, and signposting to patients and carers
• Deliver support through telephone, face-to-face, and community outreach settings
• Assist in organising and facilitating Health and Wellbeing events to promote self-management
• Engage with patients in clinical environments, including ward and outpatient settings
• Collaborate with multidisciplinary teams and external organisations
• Communicate sensitive and complex information with empathy, professionalism and confidentiality
• Attend local Bladder & Prostate Cancer support Groups

Skills

Holistic Needs Assessment (HNA)

Signposting to services

Telephone and face-to-face support

Health and Wellbeing events

Job description

This is an exciting opportunity for a caring, compassionate and motivatedindividual to work alongside our Clinical Nurse Specialist team as a Cancer Care Navigator specifically with the urology patient group. The successful candidate will join our existing navigators to be an integral part of improving urology patients' pathways. As a urology Cancer Care Navigator, you will play a vital role to complement the existing urology team with supporting patients from the point of diagnosis through their cancer journey. You will lead on delivering Holistic Needs Assessments (HNA), ensuring patients and their carers receive personalised information, emotional support and practical and appropriate signposting to relevant services. The role will involve a significant amount of patient contact on a regular basis to optimisethe health and quality of life of patient and carers. Working closely with Clinical Nurse Specialists, the wider multidisciplinary team and local and national charities, you will help patients confidently navigate health and social care systems while promoting independence and self-management. This is a highly rewarding role where compassionate communication and patient-centred care are at the heart of everything you do., The Cancer Navigator will work in close unison with the Clinical Nurse Specialists to ensure the coordination and management of patients at all points of their treatment but in particular the Cancer Navigator will also act as a point of contact for patients and will be able to sign post patients to support their self-management.

• Conduct Holistic Needs Assessments (HNA) utilising the Somerset Cancer Register
• Provide tailored information, guidance, and signposting to patients and carers
• Deliver support through telephone, face-to-face, and community outreach settings
• Assist in organising and facilitating Health and Wellbeing events to promote self-management
• Engage with patients in clinical environments, including ward and outpatient settings
• Collaborate effectively with multidisciplinary teams and external organisations
• Regularly communicate sensitive and complex information, requiring a high level of empathy, professionalism, confidentiality, and emotional intelligence.
• Attend local Bladder & Prostate Cancer support Groups
  The Royal Wolverhampton NHS Trust is one of the largest NHS trusts in the West Midlands providing primary, acute and community services and we are incredibly proud of the diversity of both our staff and the communities we serve. We are building a workforce that can help us to fulfil our values, improve the quality of care for patients, and solve the health care problems of tomorrow. We're passionate about the value that diversity of thinking and lived experience brings in enabling us to become a learning organisation and leader in delivering compassionate care for our patients.

We are delighted that we have been rated as "Good" by CQC. We have achieved numerous awards; The Nursing Times Best Diversity and Inclusion Practice and Best UK Employer of the Year for Nursing Staff in 2020. The Trust is a supportive working environment committed to creating flexible working arrangements that suit your needs and as such will consider all requests from applicants who wish to work flexibly.