Cancer Patient Navigator - Urology

Uhmb; Lancaster; Hybrid; GBP 30,000 - 45,000; Full time

Job summary

University Hospitals of Morecambe Bay invites applications for a Cancer Patient Navigator within the Urology Cancer Team to support rapid diagnostic services and holistic patient care.

You will assist clinical colleagues, manage patient pathways, and ensure timely appointments while maintaining relevant databases.

Experience in health or social care is beneficial; strong communication and teamwork are essential.

Qualifications

• Good general education including GCSE Maths and English or equivalent.
• ECDL or recognised experience.
• Evidence of ongoing personal development.
• Experience of undertaking a range of administrative duties.
• Experience of using MS Office Systems.
• Knowledge of medical terminology.
• Knowledge of NHS data definitions relating to Cancer Standards and Cancer Waiting Times.
• Previous NHS experience.
• Experience of using a Patient Database.
• Experience of working with spreadsheets and databases.

Responsibilities

• Track the progress of cancer patients through their pathway of care, ensuring results are managed to avoid delays.
• Ensure patients receive appointments and next steps in a timely fashion.
• Maintain and update relevant databases as required.
• Support patients and carers in re-accessing specialist services without delay.

Skills

Communication skills

Teamworking

Motivation

Confidentiality awareness

English proficiency

Education

GCSE Maths and English

ECDL or recognised experience

Evidence of ongoing personal development

Tools

MS Office

Patient Database

Spreadsheets & databases

Job description

''Creating a great place to be cared for and a great place to work''

University Hospitals of Morecambe Bay has a firm commitment to strengthening the diversity of our workforce, and therefore welcome and encourage applications from likeminded people who can support our ambition to become effortlessly inclusive. We are particularly keen to hear from protected groups – including BAME, LGBT+ and people with a disability.

Job overview

An exciting opportunity has arisen for a dynamic, organised and motivated person to join the Urology Cancer Team. This a new post for a Cancer Patient Navigator within the team, supporting the delivery of the Urology Cancer Pathways. The successful applicant will assist the clinical team in proactively managing rapid diagnostic service, providing holistic care to patients referred with a suspicion of or diagnosed with cancer.

Effective communication skills are essential; in conjunction with clinical colleagues, you will help patients and their families navigate the complex health care system. Experience in health or social care would be advantageous, with evidence of being a team player whilst having the ability to work on your own within the boundaries of the job description.

Main duties of the job

• Tracking the progress of cancer patients through their pathway of care including through the diagnostic phase, pursuing results and ensuring that all results are managed appropriately to avoid potential delay. Patients may present through various routes and recording and tracking must be in accordance with National Cancer Waiting Times standards;
• Ensuring all patients receive appointments and next steps in their pathway in a timely fashion whilst overseeing any other aspect of managing the patient pathway;
• Maintain and update relevant databases as required.
• To support patients and their carers re-access specialist services without delay should they need to do so

The post holder will work with the Urology Cancer team and supporting teams such as the Cancer Performance Team, specifically providing support to the Clinical Nurse Specialists, Cancer Support Worker's, MDT Coordinators and Cancer Trackers to ensure timely care for all patients in relevant specialities.

Working for our organisation

We operate from three main hospitals - Furness General Hospital (FGH) in Barrow, the Royal Lancaster Infirmary (RLI), and Westmorland General Hospital (WGH) in Kendal, as well as a number of community health care premises including Millom Hospital and GP Practice, Queen Victoria Hospital in Morecambe, and Ulverston Community Health Centre.

FGH and the RLI have a range of General Hospital services, with full Emergency Departments, Critical/Coronary Care units and various Consultant-led services.

WGH provides a range of General Hospital services, together with an Urgent Treatment Centre, that can help with a range of non-life threatening conditions such as broken bones and minor illnesses.

All three main hospitals provide a range of planned care including outpatients, diagnostics, therapies, day case and inpatient surgery. In addition, a range of local outreach services and diagnostics are provided from community facilities across Morecambe Bay.

Our community services for adults are provided in people’s homes, community centres, clinics, GP Practices, community hospitals and our main hospitals. Our aim is to work with people to help them remain independent, improve their health and manage their conditions through high quality care, advice and support.

Detailed job description and main responsibilities

To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about University Hospitals of Morecambe Bay visiting our website https://www.uhmb.nhs.uk/

Person specification

Education and Qualifications

• Good standard of general education including GCSE Maths and English or equivalent.
• ECDL or recognised experience.
• Evidence of ongoing personal development.

Experience

• Experience of undertaking a range of administrative duties.
• Experience of using MS Office Systems.
• Knowledge and use of medical terminology.
• Knowledge of NHS data definitions relating to Cancer Standards and Cancer Waiting Times.
• Previous NHS experience.
• Experience of using a Patient Database.
• Experience of working with spreadsheets and databases.

Skills, ability and knowledge

• Knowledge of data protection issues and the requirement for confidentiality.
• Evidence of good, clear communication skills and ability to use tact and diplomacy when speaking to patients.
• Proficiency in English language.
• Demonstrates a high level of motivation.
• Awareness of quality management systems.
• Awareness of H&S issues.
• Knowledge of national performance targets, choose and book, access plans and governance issues.

Personal Qualities

• Ability to work under minimal supervision.
• Demonstrates a commitment to team working.
• Evidence of continuing to update knowledge and personal development.
• Demonstrates a willingness to change as the role evolves.
• Ability to travel cross bay.
• Self motivated.
• Cooperative, flexible, enthusiastic, approachable and friendly.
• Clear understanding of patient confidentiality.

PLEASE NOTE THAT SHORTLISTED APPLICANTS WILL BE CONTACTED BY EMAIL.

Internal only posts are only open to employees of UHMBT and this does not include employees of OneLSC working in our hospitals.

We are committed to Equal Opportunities and aim to be EffortlesslyInclusive.

The trust operates a No Smoking Policy.

Only those applicants who demonstrate clearly how they meet our Person Specification will be shortlisted for Interview.

We reserve the right to close a job advert early where sufficient applications have been received.

The Trust does not offer interview expenses to shortlisted candidates unless indicated in the advert

If the post is subject to Disclosure & Barring Service checking, there is a charge of £41.00 for Enhanced and £20.00 for Standard & Basic clearance and additional to this a £4.90 administration fee will be made to the successful candidate(s). This currently only applies to roles Band 6 and above and Medical & Dental posts.

Anyone newly appointed to the trust under the Agenda For Change contract, will be subject to the completion of a satisfactory 4 month probationary period. This will give the new staff member an opportunity to become familiar with the role and working environment.

We have introduced a new system called Pre-Onboarding, specifically to support you right the way through to your first few months in your new role with us atUHMB. This bespoke site has lots of useful information to help you settle into your new roleincluding: what to expect from the recruitment clearances process, where to get a uniform, when you'll get paid etc. As well as information on a number of our services i.e. Infection Prevention, Anti-fraud, Inclusion and Diversity, Care Certificates and much more. To access click on this link https://www.uhmb.nhs.uk/uhmbt-pre-onboarding .

Employer certification / accreditation badges

Name: Pamela Fleming
Job title: Clinical Service Manager
Email address: [e-mail]
Telephone number: 07929754781

Additional information