Campus Services Administrator - Estates & Facilities

Sheffield Hallam University; Sheffield; On-site; GBP 27,000 - 28,000; Full time

Benefits offered by this job

LGPS pension

USS option

Job summary

Sheffield Hallam University is seeking a Customer Service Administrator to join the Estates and Facilities team. The role supports the University Switchboard, reception, and first point of contact for staff, students and customers.

The 36-hour pattern is 4 days + half-day, with LGPS pension; USS option for previous USS members; and a commitment to accessibility and high-quality service on campus.

Qualifications

• Excellent customer service and attention to detail.
• Organised, self-motivated with strong sense of responsibility.

Responsibilities

• Provide first point of contact via switchboard and reception.
• Support staff, students and customers to ensure campus service quality.

Skills

Customer service

Job description

Sheffield Hallam University is seeking a Customer Service Administrator to join the Estates and Facilities team. The role supports the University Switchboard, reception, and first point of contact for staff, students and customers.

The 36-hour pattern is 4 days + half-day, with LGPS pension; USS option for previous USS members; and a commitment to accessibility and high-quality service on campus.