Campus Operations & Wellbeing Lead

Edge Hill University; Ormskirk; On-site; GBP 40,000 - 56,000; Full time

Benefits offered by this job

Sport facilities

Staff discounts

Counselling services

Career development

On-campus environment

LGPS

Job summary

Edge Hill University is seeking a capable Campus Support lead to manage shift teams and deliver a safe, professional, customer-focussed campus service. You will oversee wellbeing, incident response, security, access control and parking, while developing staff and promoting continuous improvement.

The role emphasizes proactive problem-solving, strong communication, and building positive relationships with students, staff and external partners on campus.

Qualifications

• Significant experience in operational management within Facilities Management or Campus Support.
• Experience in incident management, wellbeing, security or customer-focused services.
• Strong leadership, decision-making and people development skills.

Responsibilities

• Lead shift team to deliver a safe, professional, customer-focused service.
• Oversee student wellbeing, incident response, security, access control and parking.
• Manage and develop staff, ensuring high performance and service standards.
• Support policy implementation, procedures and continuous improvement.
• Respond effectively to incidents in a fast-paced campus environment.

Skills

Leadership

Incident management

Security

Wellbeing focus

Communication

Job description

Edge Hill University is seeking a capable Campus Support lead to manage shift teams and deliver a safe, professional, customer-focussed campus service. You will oversee wellbeing, incident response, security, access control and parking, while developing staff and promoting continuous improvement.

The role emphasizes proactive problem-solving, strong communication, and building positive relationships with students, staff and external partners on campus.