Campus Life Administrator

University for the Creative Arts; Farnham; On-site; GBP 26,000 - 34,000; Full time

Job summary

The Campus Life Administrator at University for the Creative Arts supports the Campus Life team within the Student Life Department, delivering a comprehensive service across the student journey and helping individuals realise their potential.

The role covers programme administration, student records and registration statuses, timetabling and graduation for on-campus and partner students, plus front desk reception on a rota basis and wellbeing signposting.

Qualifications

• The Campus Life Administrator supports the Campus Life team within Student Life.
• Role involves broad student administration and enquiry handling.
• Collaborates with Campus Life Officers to support progression and retention.

Responsibilities

• Manage programme administration, student records and registration statuses.
• Coordinate timetabling and graduation for on-campus and partner students.
• Provide front-desk reception on a rota basis and wellbeing signposting.
• Support student progression and community activities with Campus Life colleagues.
• Act as first point of contact for student support and triage complex enquiries.

Job description

The Campus Life Administrator is part of the Campus Life team, which is responsible for all matters related to student administration, enquiry and advice services. The team is part of the Student Life Department, which serves to provide a comprehensive and effective service across the student journey, enabling individuals to realise their potential.

The post holder's remit is broad and includes programme administration, managing student records and registration statuses, programme and module changes for on-campus and partner students; timetabling and graduation; provision of reception services on a rota basis and health and wellbeing signposting. In collaboration with Campus School colleagues, Campus Life Administrators play a central role in supporting the University's student progression and retention strategies and student community activities. Campus Life Administrators will deliver support for all aspects of the Campus Life remit but will also develop specialist knowledge to support specific areas of work in collaboration with the Campus Life Officers and Manager.

In addition to their work to support the accuracy of the student record, the post holder is the first point of contact for student support and visitor enquiries ensuring that in the moment support is provided whenever possible and that more complex enquiries are effectively triaged to specialist services. This will involve working on a front desk for a proportion of the role alongside back-office functions.