Campus Facilities Operations Leader

Islington Working; Greater London; Hybrid; GBP 42.000 - 56.000; Vollzeit

Zusammenfassung

City St George's, University of London is seeking an ambitious Assistant Facilities Operations Manager to shape the daily experience across Clerkenwell and Moorgate campuses. You will lead high-performing teams and oversee soft FM services to deliver safe, welcoming environments for students, staff and visitors.

As part of the management team, you will deputise for the Facilities Operations Manager, drive service improvements, manage budgets and contracts, and collaborate with diverse

Qualifikationen

• Experience managing Facilities Management or Soft FM services in a complex operational environment
• Proven people management experience including performance management, absence management, coaching and staff development
• Strong contract management experience, including SLA and KPI monitoring
• Excellent communication, influencing and relationship-building skills
• Experience managing budgets and delivering services within financial constraints

Aufgaben

• Lead Facilities Management services across multiple campus locations ensuring high-quality, customer-focused delivery
• Manage key service contracts, monitor SLAs and KPIs, and engage directly with senior stakeholders
• Deputise for the Facilities Operations Manager when required and participate in a Duty Manager rota to keep operations running smoothly

Kenntnisse

Facilities Management

People management

Contract management

Communication

Budget management

Problem solving

Multitasking

Customer service

Jobbeschreibung

City St George's, University of London is seeking an ambitious Assistant Facilities Operations Manager to shape the daily experience across Clerkenwell and Moorgate campuses. You will lead high-performing teams and oversee soft FM services to deliver safe, welcoming environments for students, staff and visitors.

As part of the management team, you will deputise for the Facilities Operations Manager, drive service improvements, manage budgets and contracts, and collaborate with diverse