Campus Experience & Security Supervisor

BIMM British and Irish Modern Music Institute; Manchester; On-site; GBP 15,000 - 21,000; Part time

Job summary

BIMM University is seeking a Campus Experience & Security Supervisor to join our Manchester campus on a part-time basis (18.75 hours). You’ll be a visible, approachable presence, helping students, staff and visitors feel safe, well organised and welcomed across campus services and facilities.

The role combines front-of-house activity with operational, security and administrative responsibilities, including access control, visitor sign-in, emergency procedures, and record-keeping, while

Qualifications

• Front-of-house, reception or customer-facing experience at a campus or similar environment.
• Clear and confident written and verbal communication.
• Strong organisational skills with ability to manage competing priorities.
• Ability to use systems for logging and records with accuracy.
• Understanding of health, safety and safeguarding in public settings.
• Ability to work independently within established procedures.

Responsibilities

• Act as a key front-of-house contact for students, staff, visitors and contractors.
• Provide information and guidance to help people navigate campus services and facilities.
• Maintain a visible front-of-house presence contributing to a welcoming environment.
• Assist with secure opening and closing of buildings according to procedures.
• Monitor access control and ensure buildings are accessed safely.
• Manage visitor sign-in and issue passes in line with health and safety requirements.
• Keep accurate records using visitor, key management and related systems.
• Assist with emergency procedures including evacuations and checks.
• Identify and escalate facilities, safety or security concerns as needed.
• Coordinate deliveries and ensure items are logged and distributed appropriately.
• Support ID card services, including processing new requests and replacements.

Skills

Front-of-house experience

Customer service

Communication skills

Organisational skills

Systems usage

Health and safeguarding awareness

Independent working

Job description

At BIMM University, we're more than just an educational institution; we're a vibrant community dedicated to nurturing creativity and empowering students to reach their full potential. With campuses across the UK, Ireland, and Germany, we offer a diverse range of courses in modern music, performing arts, filmmaking and creative technology. Our commitment to excellence in creative arts education sets us apart, providing students with the knowledge, skills, and opportunities they need to succeed in their chosen fields.

About the role

As Campus Experience & Security Supervisor, you’ll play an important role in how students, staff and visitors experience the campus day to day. You’ll be a visible and approachable presence, helping to create an environment that feels safe, well organised and welcoming.

The role combines front-of-house activity with operational, security and administrative responsibilities.

What You’ll Do:

• Act as a key point of contact on campus, providing a professional and inclusive welcome to students, staff, visitors, contractors and industry guests
• Offer clear information and guidance, helping people navigate campus services and facilities
• Maintain a visible front-of-house presence that contributes to a positive and engaging campus environment
• Support the secure opening and closing of buildings in line with agreed procedures
• Monitor and manage access control, ensuring buildings are accessed safely and appropriately
• Manage visitor sign-in processes and issue passes in line with health and safety requirements
• Keep accurate records using visitor, key management and related systems
• Assist with emergency procedures, including evacuations and routine system checks
• Identify and escalate any facilities, safety or security concerns
• Coordinate deliveries, ensuring items are received, logged and distributed appropriately
• Support ID card services, including processing new requests and replacements

What You’ll Bring:

• Experience in a front-of-house, reception, security or customer-facing role
• A calm, approachable manner with the ability to engage confidently with a wide range of people
• Strong communication skills, both written and verbal
• Good organisational skills, with the ability to manage competing priorities in a busy environment
• Confidence using systems and maintaining accurate records
• An understanding of health, safety and safeguarding considerations in a public-facing setting
• Sound judgement and the ability to work independently within established procedures
• For the full job description please clickhere.
• To support campus operations and student activity, this part-time role (18.75 hours) requires flexibility to work shifts between 8:00AM and 9:00PM, Monday to Friday with occasional weekend work required.

Why BIMM University?

We are a values led organisation, meaning our core values underpin all that we do:

In addition to joining a committed and dedicated team, you will have access to:

• 25 days holiday per year (FTE)
• SMART pension
• A comprehensive benefits package

We continually strive to create a culture of inclusivity so that we truly represent our diverse communities. We particularly welcome applications from people of colour who are underrepresented in our organisation.

We are committed to promoting the safety and welfare of our students, therefore a ll successful applicants are required to complete a basic DBS disclosure. Depending on the role, you may be required to complete an enhanced check / enhanced check with barred list if required by statute and internal policy.