Calm SOC Operator: Rapid Alarm & Emergency Response

Securitas UK; Waterlooville; Presencial; GBP 26 000 - 32 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Employee discounts

Health and wellbeing support

Pension and financial wellbeing

Life assurance

EV Schemes

Resumo da oferta

Securitas UK in Waterlooville is hiring SOC Operators. Earn £29,374.80 per year working 42 hours weekly in a 4 on/4 off pattern, with overtime paid up to double time. Respond to incoming calls and alarms, assess incidents and take appropriate action, while maintaining composure under pressure.

Experience in emergency or incident call handling is valued, but a security background isn’t required. You’ll join a fast-paced team dedicated to protecting people and property across varied situations.

Qualificações

• Must have the right to work in the UK with a 5-year checkable history.
• Must live within a 45-to-50-minute commute to the site.
• Strong customer service skills and a genuine passion for helping others.
• Excellent written and verbal communication skills in English.”
• Ability to remain calm and make decisions under pressure.
• High levels of integrity and professionalism when handling sensitive information.
• Flexible approach to working days, nights, weekends and public holidays.
• Strong organisational skills and attention to detail.
• Punctual, reliable and trustworthy.

Responsabilidades

• Communicating with customers, colleagues, contractors and emergency services.
• Handling sensitive and confidential information with professionalism and integrity.
• Prioritising critical alarms, including fire and lone worker activations.
• Escalating issues appropriately and ensuring timely resolution.
• Dispatching emergency and security services when required.
• Conducting welfare checks for officers and lone workers.
• Responding effectively to changing priorities and incidents.
• Monitoring CCTV systems and alarm activations, managing mobile alarm callouts and coordinating responses and, monitoring gas detection and safety systems.

Conhecimentos

Customer service

English communication

Calm under pressure

Attention to detail

Flexible shifts

Descrição da oferta de emprego

Securitas UK in Waterlooville is hiring SOC Operators. Earn £29,374.80 per year working 42 hours weekly in a 4 on/4 off pattern, with overtime paid up to double time. Respond to incoming calls and alarms, assess incidents and take appropriate action, while maintaining composure under pressure.

Experience in emergency or incident call handling is valued, but a security background isn’t required. You’ll join a fast-paced team dedicated to protecting people and property across varied situations.