Security Operations Centre (SOC) Operator

SmartRecruiters, Inc.; Waterlooville; Sur place; GBP 26 000 - 32 000; Plein temps

Avantages offerts par ce poste

Health & wellbeing support

Pension and financial wellbeing

Life assurance

EV schemes

Résumé du poste

Securitas UK is hiring a Security Operations Centre (SOC) Operator in Waterlooville. This full-time role is at the heart of our security operations, offering variety, responsibility and the chance to make a real difference every day.

You will dispatch emergency services, monitor CCTV and alarms, coordinate responses, conduct welfare checks, and handle sensitive information with integrity. The position requires flexibility to work days, nights, weekends and holidays.

Responsabilités

• Dispatching emergency and security services when required
• Responding effectively to changing priorities and incidents
• Monitoring CCTV systems and alarm activations
• Managing mobile alarm callouts and coordinating responses
• Conducting welfare checks for officers and lone workers
• Monitoring gas detection and safety systems
• Prioritising critical alarms, including fire and lone worker activations
• Communicating with customers, colleagues, contractors and emergency services
• Escalating issues appropriately and ensuring timely resolution
• Handling sensitive and confidential information with professionalism and integrity

Description du poste

Security Operations Centre (SOC) Operator

Full-time

Compensation: up to GBP 29,374.8 - yearly

We’re Hiring: Security Operations Centre (SOC) Operator

Waterlooville £29,374.80 per annum 42 hours per week (4 days on, 4 off, 4 nights on, 4 off) Overtime paid up to double time

See a Different World

Join Securitas as a SOC Operator and play a key role in protecting people, property and businesses.

We're looking for a confident, customer-focused team player who thrives in a fast-paced environment and enjoys making a real difference.

Our SOC Operator role is an exciting opportunity to work at the heart of our Security Operations Centre. It’s more than just a job and offers variety, responsibility, and the opportunity to make a genuine difference every day.

Your responsibilities will include:

• Dispatching emergency and security services when required
• Responding effectively to changing priorities and incidents
• Monitoring CCTV systems and alarm activations
• Managing mobile alarm callouts and coordinating responses
• Conducting welfare checks for officers and lone workers
• Monitoring gas detection and safety systems
• Prioritising critical alarms, including fire and lone worker activations
• Communicating with customers, colleagues, contractors and emergency services
• Escalating issues appropriately and ensuring timely resolution
• Handling sensitive and confidential information with professionalism and integrity

Please note -The responsibilities listed here aren’t the full picture - but they give you a good sense of the role.

What We're Looking For

• The right to work in the UK with a 5-year checkable history
• Strong customer service skills and a genuine passion for helping others
• Excellent written and verbal communication skills in English – able to communicate with people from a wide range of backgrounds and at all levels
• The ability to remain calm and make decisions under pressure
• High levels of integrity and professionalism when handling sensitive information
• A flexible approach to working days, nights, weekends and public holidays
• Strong organisational skills and attention to detail
• A punctual, reliable and trustworthy approach to work

More Than a Job

At Securitas, your contribution is valued, your development is supported, and your future matters. If you can bring enthusiasm, professionalism, and a commitment to excellent service we want to hear from you.

Ready to make a difference?

You're one step closer to joining over 322,000 colleagues worldwide who help make your world a safer place every day.

At Securitas, our values of Integrity, Vigilance and Helpfulness guide everything we do. We believe in making a clear promise to our people:

• Opportunity – Seeing potential in every person
• People – Putting people at the heart of what we do
• Purpose – Making your world a safer place

So what happens next?

Our Talent Team reviews every application carefully and is here to support you throughout the process. Whatever the outcome, you'll always hear back from us.

Creating spaces for you to belong

We're proud to be a Level 2 Disability Confident Employer and are committed to creating an inclusive workplace where everyone can thrive. Through our networks, partnerships and celebrations throughout the year, we're building a culture where differences are valued and people can be themselves.

Ready to see a rewarding world?

From day one, you'll have access to a range of benefits, including:

• Employee discounts with leading global and local brands.
• Health and wellbeing support, 24/7 online GP services.
• Pension and financial wellbeing resources and support.
• Life assurance for added peace of mind.
• Employee eligibility to EV Schemes (Subject to graded benefits).

Keen to take the next step...

Join a team that values your contribution, supports your growth and helps you build a rewarding career.

See a different world with Securitas UK