Call Centre Agent

Trade Recruit; Peterborough; On-site; GBP 27,000 - 30,000; Full time

Benefits offered by this job

Private healthcare

Company pension scheme

20 days' annual leave + bank holidays

Birthday off

Free on-site parking

Career progression opportunities

Job summary

Trade Mastermind, the UK-based business education and coaching group, is seeking an ambitious Call Centre Agent to drive outbound sales for Discovery Day events from their Peterborough HQ. You will manage the full sales journey, from cold or warm outreach to closing on the day, with warm leads provided and a strong commission structure.

The role demands at least 3 years in outbound sales, a proven track record, and the ability to close deals in a fast-paced environment.

Qualifications

• Minimum 3 years in outbound telephone sales or telesales.
• Proven track record of meeting sales targets and closing deals.
• Experience in high-volume calling with KPI-based goals.

Responsibilities

• Conduct high-volume outbound sales calls to warm leads with business owners.
• Promote and sell tickets to Discovery Day events.
• Own full sales process from initial contact to closing in person.
• Build/maintain a strong sales pipeline with regular follow-up.
• Develop client relationships to ensure ongoing attendance and engagement.
• Attend Discovery Day events to close further sales face-to-face.
• Handle objections, negotiate effectively, meet sales targets.
• Maintain CRM records and monitor daily KPIs.

Skills

Outbound sales

Target-driven

Communication

Negotiation

Relationship-building

Pipeline management

Tools

CRM

Job description

Call Centre Agent – B2B Sales

Location: Peterborough, Cambridgeshire – Head Office

Salary: £27,000-£30,000 Basic + Uncapped Commission (OTE £45,000-£65,000+)

Job Type: Full-Time, Permanent (Office-Based)

About Trade Mastermind

Trade Mastermind is one of the UK's leading business education and coaching organisations, supporting thousands of business owners in developing, growing and scaling successful companies.

Founded by BBC The Apprentice winner Joseph Valente, we provide business owners with the training, coaching, mentoring and commercial support needed to build more profitable, scalable and sustainable businesses.

Operating from our 20,000 sq. ft. Trade Mastermind University Headquarters in Peterborough, we are a fast-growing, ambitious organisation with a strong focus on commercial performance, customer success and continued growth.

The Opportunity

We are looking for an ambitious, target-driven Call Centre Agent to join our high-performing sales team and play a key role in driving attendance at our business training events. This is not a traditional call centre or appointment-setting position. We are seeking an experienced outbound sales professional who can take ownership of the entire sales journey, from initial contact and ticket sales through to building relationships and closing opportunities face-to-face. Working with warm outbound leads, you will engage directly with business owners, introduce them to our £97 Discovery Day events and secure their attendance. You will manage your own client pipeline, maintain regular communication leading up to the event and meet your clients in person on the day, where you will have the opportunity to close further sales. This is an excellent opportunity for a confident, commercially driven individual who thrives in a fast-paced sales environment, enjoys building relationships and wants to maximise their earning potential.

Key Responsibilities

• Conduct high-volume outbound sales calls to warm leads, engaging directly with business owners and decision-makers.
• Promote and sell tickets to Trade Mastermind's Discovery Day business training events.
• Take ownership of the full sales process, from initial contact and qualification through to event attendance and face-to-face closing.
• Build and manage a strong sales pipeline, maintaining consistent follow-up with prospective clients.
• Develop relationships with clients, ensuring they remain engaged and committed to attending their booked events.
• Attend Discovery Day events, meet clients face-to-face and confidently identify opportunities to secure further sales.
• Handle objections professionally, negotiate effectively and consistently work towards agreed sales targets.
• Maintain accurate CRM records, monitor daily KPIs and contribute to overall team performance.

About You:

• A minimum of 3 years' experience in outbound telephone sales or telesales.
• A proven track record of achieving sales targets and successfully closing deals.
• Experience working in a high-volume calling environment with clearly defined KPIs.
• Strong communication, negotiation and objection-handling skills.
• The ability to build rapport quickly and confidently engage with business owners.
• Excellent pipeline management, organisation and follow-up skills.
• A competitive, self-motivated mindset with a genuine drive to achieve results.
• Confidence in conducting both telephone-based and face-to-face sales conversations.
• Previous experience in B2B sales, telesales, event sales or business development would be advantageous. This is a full sales position rather than an inbound customer service or appointment-setting role. Candidates must be comfortable with outbound calling, sales targets and face-to-face closing responsibilities.

What We Offer

• £27,000-£30,000 basic salary with an uncapped commission structure.
• OTE £45,000-£65,000+, with additional earning potential based on performance.
• Commission on event ticket sales and attendance-related bonuses.
• Monthly sales incentives and performance-based rewards.
• Warm leads and sales opportunities provided.
• Comprehensive sales training, daily coaching and ongoing development.
• Private healthcare.
• Company pension scheme after 3 months of employment.
• 20 days' annual leave plus bank holidays.
• Birthday off as an additional day of leave.
• Free on-site parking at our Peterborough headquarters.
• Opportunities to attend exclusive company events, workshops and networking sessions.
• Clear opportunities for career progression into senior sales, team leadership and management positions.

Why Join Trade Mastermind?

At Trade Mastermind, we believe in rewarding ambition, recognising performance and creating opportunities for individuals who want to achieve more. You will join a fast-paced, commercially focused organisation where your contribution directly impacts business growth and where exceptional performance is recognised and rewarded. As we continue to expand, there are genuine opportunities to progress into positions such as Senior Sales Executive, Team Leader, Telesales Manager, Business Development Manager and Sales Manager. With access to warm leads, ongoing sales training, uncapped commission and a clear progression structure, this role offers an exciting opportunity to build a successful and financially rewarding sales career. If you are an experienced outbound sales professional with strong closing skills, a competitive mindset and the ambition to maximise your earning potential, we would love to hear from you.