Call Centre Agent

Gap Personnel Limited; Liverpool; On-site; GBP 17,000 - 19,000; Full time

Benefits offered by this job

Free parking

Free refreshments

Weekly pay

28 days accrued holidays for the year

Temp to Perm roles available

Investment in training and development

Progression opportunities within the 


Pension contributions

Job summary

Gap Personnel Limited is recruiting on behalf of a medical company in Liverpool L3 area for Call Centre Agents to join the Customer Service team. You will handle calls and emails from customers, clients and GP's, entering information accurately into computer systems.

The role offers ongoing work with training and development in a modern facility, weekly pay, and progression opportunities with a permanent contract possible for high performers. 9:00am to 5:00pm, Monday to Friday.

Qualifications

• Data entry into computer systems.
• Handling calls and emails from customers, clients and GP’s.
• Supporting data protection procedures.

Responsibilities

• Data Entry using computer systems
• Call handling
• Managing emails and queries effectively
• Assisting management with office admin tasks
• Supporting data protection procedures

Skills

Data entry

Call handling

Email management

Office administration

Data protection

Job description

Gap Personnel who are operating as an employment business are currently recruiting on behalf of our client for Call Centre Agents for a company based in Liverpool L3 area.

The position is ongoing with a possibility a permanent contract for suitable candidates.

We are offering excellent opportunities to work within the Customer Service department for a medical company based in Liverpool.

Our client offers ongoing work, with training and development in a fantastic up-to-date facility with excellent progression opportunities within the business. Additional perks - FREE parking, raffle Prizes and FREE team lunches.

The purpose of the role is to:

To work with the Customer Service team managing calls and emails from Customers, Clients and GP’s. To ensure information is taken correctly and entered on to computer systems safely and securely.

Duties will include:

• Data Entry using computer systems
• Call handling
• Managing emails and queries effectively
• Assisting management with office admin tasks
• Supporting data protection procedures

The hours of work:

• 9:00am to 5.0pm Monday-Friday

Benefits of working for us:

• Free parking
• Free refreshments
• Parity rates from day one
• Weekly pay
• 28 days accrued holidays for the year
• Immediate starts
• Temp to Perm roles available
• Investment in training and development
• Progression opportunities within the business
• Pension contributions

The rate of pay is:

• Starting salary of £12.91 ph

Gap personnel group are committed to the selection, recruitment, and development of the best people, basing judgment solely on suitability for the job.