Call Center Agent - Uncapped Commission

JR United Kingdom; Swansea; On-site; GBP 25,000 - 26,000; Full time

Job summary

A leading company is seeking a Call Center Agent in Swansea to engage with customers and enhance their digital experiences. This full-time role offers a competitive salary, uncapped commission, and flexible working arrangements. Join a supportive team that values personal growth and offers extensive benefits.

Benefits

Online GP access

Market-leading paid carer’s leave

Family Leave

Discounts on EE & BT products

Career development support

Volunteering days

Optional Private Healthcare

Qualifications

• Confident talker with relationship-building skills.
• Ability to discuss products and services with customers.

Responsibilities

• Talk to customers about enhancing their digital lives.
• Provide information on products and services.

Skills

Communication

Negotiation

Job description

Social network you want to login/join with:

Call Center Agent - Uncapped Commission, Swansea

Client:

EE

Location:

Swansea

Job Category:

Other

-

EU work permit required:

Yes

Job Views:

7

Posted:

12.05.2025

Expiry Date:

26.06.2025

Job Description:

Full time: Permanent

Salary: £25,087 rising to £25,684 at 9 months in role, plus uncapped commission

Hourly rate:£12.82

Why this job matters

If you’re a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or negotiating with family members. You have transferable skills to succeed in a sales advisor role with EE. We’ll provide training on the rest so you’re ready to talk confidently about all our products and services.

We don’t do ‘hard sales’. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Join our Sales Team in Swansea.

We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We’ll support you in being successful, including scheduling your own breaks, banking time, and occasional home working.

What’s in it for you?

• Starting salary of £25,087 rising to £25,684 at 9 months, plus incentives and bonuses.
• Online GP access via telephone or video 24/7 for you and your immediate family, fully funded by us.
• Market-leading paid carer’s leave, up to 2 weeks off for carers supporting family or friends.
• Family Leave - 18 weeks full pay and 8 weeks half pay in the first year, for maternity, paternity, and adoption leave.
• Discounts on EE & BT products, saving you hundreds of pounds every year.
• Support for career development and growth.
• Volunteering days to give back to your community.
• Optional Private Healthcare and Dental to protect you and your family.

We offer a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?