Call Center Agent - Uncapped Commission

JR United Kingdom; New Tredegar; On-site; GBP 25,000 - 26,000; Full time

Job summary

An established industry player is seeking a dynamic Call Center Agent to join their Sales Team in New Tredegar. This exciting role offers a starting salary of £25,087, increasing to £25,684 after 9 months, along with uncapped commission opportunities. You'll engage with customers, helping them enhance their digital experiences while building meaningful relationships. Enjoy flexibility in your work schedule, access to 24/7 online GP services, and generous family leave benefits. If you're passionate about customer service and looking for a supportive environment for career growth, this role is perfect for you.

Benefits

Access to online GP services

Paid carer’s leave

Family leave benefits

Discounts on EE & BT products

Career development support

Volunteering days

Optional private healthcare

Dental coverage

Qualifications

• Confident in talking and engaging with people.
• Ability to handle family negotiations and transferable skills.

Responsibilities

• Speak with customers about enhancing their digital lives.
• Recommend suitable products while focusing on relationship building.

Skills

Customer Engagement

Communication Skills

Sales Skills

Job description

Call Center Agent - Uncapped Commission, New Tredegar

Client: EE

Location: New Tredegar, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Details

Job Views: 3

Posted: 08.05.2025

Expiry Date: 22.06.2025

Job Description

Type: Full time, Permanent

Salary: £25,087 rising to £25,684 at 9 months, plus uncapped commission

Hourly rate: £12.82

If you’re confident in talking and enjoy engaging with people, this role could be perfect for you. Whether you have extensive life experience or are skilled at handling family negotiations, your transferable skills can lead to success as a sales advisor with EE. We will provide training to help you confidently discuss our products and services.

This role involves speaking with customers over the phone about enhancing their digital lives and recommending suitable products. We focus on relationship building rather than hard sales. Join our Sales Team in Merthyr!

We value flexibility and support your work-life balance by allowing you to schedule your breaks, bank time, and occasionally work from home.

What’s in it for you?

• Starting salary of £25,087, increasing to £25,684 after 9 months, plus incentives and bonuses.
• Access to online GP services 24/7 for you and your immediate family, fully funded by EE.
• Market-leading paid carer’s leave—up to 2 weeks for caring for family or friends.
• Family leave benefits, including 18 weeks of full pay and 8 weeks of half pay in the first year.
• Discounts on EE & BT products, saving hundreds of pounds annually.
• Support for career development and growth within the company.
• Volunteering days to give back to your community.
• Optional private healthcare and dental coverage for you and your family.