Call Center Agent - Uncapped Commission (Treharris)

JR United Kingdom; Treharris; On-site; GBP 25,000 - 26,000; Full time

Job summary

An established industry player is seeking a Call Center Agent to join their dynamic team in Treharris. This role offers a competitive starting salary with the potential for growth, plus uncapped commission. You'll engage with customers, enhancing their digital lives through meaningful conversations and personalized service. Flexibility is key, with options for home working and self-scheduling breaks. Enjoy a range of benefits, including online healthcare access, generous family leave, and discounts on products. If you're passionate about helping others and want to grow your career, this is the perfect opportunity for you.

Benefits

Online GP Access

Paid Carer's Leave

Family Leave

Product Discounts

Career Development Support

Volunteering Days

Optional Private Healthcare

Optional Dental Insurance

Qualifications

• Confident talker with strong communication skills.
• Ability to build relationships and negotiate effectively.

Responsibilities

• Engage with customers over the phone to discuss products.
• Provide support and training on products and services.

Skills

Communication Skills

Sales Skills

Customer Service

Job description

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Call Center Agent - Uncapped Commission (Treharris), Treharris

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Client:

EE

Location:

Treharris, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

4

Posted:

08.05.2025

Expiry Date:

22.06.2025

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Job Description:

Full time: Permanent

Salary: £25,087 rising to £25,684 at 9 months in role, plus uncapped commission

Hourly rate: £12.82

If you’re a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferable skills to succeed in a sales advisor role with EE. We’ll give you training on the rest so you’re ready to talk confidently about all our products and services.

We don’t do ‘hard sales’. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Merthyr?

We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We’re here to support you in being successful, meaning we’ll do everything we can to make sure you don’t miss appointments or can look after your family in an emergency. This includes opportunities to schedule your own breaks, bank time, and the option of occasional home working.

What’s in it for you?

• A great starting salary of £25,087 rising to £25,684 at 9 months in role, plus incentives and bonuses.
• Online GP – giving you access to a GP via telephone or video 24/7 for you and your immediate family, fully funded by us.
• Market-leading paid carer’s leave, up to 2 weeks off for carers supporting family or friends who are disabled, ill, or elderly.
• Family Leave - Equalized maternity, paternity, and adoption leave, with 18 weeks full pay and 8 weeks half pay in the first year, supporting all parents in growing their families.
• Huge discounts on EE & BT products including your Mobile and Broadband, saving you hundreds of pounds every year.
• Support in carving your own career path. We’re passionate about developing our people and supporting you in achieving your career goals.
• Volunteering days to give back to your local community.
• Optional Private Healthcare and Dental to protect you and your family.