Cafe Team Leader: Inspire Service, Coach & Growth

Tesco; St. Neots; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Colleague Clubcard discounts

Flexible working hours

Retirement savings plan

Life Assurance

Wellbeing services

Exclusive discounts website

Uniform provided

28 days holiday

Colleague networks

Job summary

Tesco Café is seeking a Team Leader to supervise daily café operations, deliver outstanding customer service, and coach team members. You’ll work in a fast-paced environment and support the Manager with achieving business goals, while maintaining high standards across service, safety and training.

We provide flexible working options, ongoing development, and opportunities to progress within Tesco Cafes. 18+ and a proactive, inclusive attitude are valued.

Qualifications

• Hospitality background required.
• Proven customer service focus and teamwork.
• Health & Safety knowledge is desirable.

Responsibilities

• Ensure smooth operations and uphold safety standards.
• Lead by example to deliver excellent customer experiences.
• Open/close café and oversee daily operations in Manager's absence.

Skills

Team/Shift Leader experience

Customer service orientation

Effective communication

Job description

Tesco Café is seeking a Team Leader to supervise daily café operations, deliver outstanding customer service, and coach team members. You’ll work in a fast-paced environment and support the Manager with achieving business goals, while maintaining high standards across service, safety and training.

We provide flexible working options, ongoing development, and opportunities to progress within Tesco Cafes. 18+ and a proactive, inclusive attitude are valued.