Café Team Leader: Guest Experience & Operations

Morrisons; Greater London; On-site; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Generous holiday entitlement

Discounts: 15% in Morrisons stores and

Additional 10% discount card for a non

Leadership development & Career growth

Free parking

Competitive pension & life assurance

Healthcare / Wellbeing benefits

MyPerks discounts

Payroll charity donations

Family-friendly policies (maternity/ad

Job summary

Morrisons is seeking a Café Team Manager to lead our in-store café teams and deliver exceptional hospitality experiences across our stores.

You will drive fast, friendly service, ensure a clean dining environment, and coach colleagues in food hygiene and service routines, while managing rostering and budgets. This is a full-time on-site role offering progression opportunities within Morrisons.

Qualifications

• Experiences in hospitality or catering leadership.
• Ability to coach and develop team members.
• Strong planning for shifts, peak times, and budgets.

Responsibilities

• Inspire your team to deliver outstanding guest service and respond to feedback.
• Lead and develop café colleagues, teaching food hygiene and service routines.
• Maintain food safety and hygiene to audit-ready standards.
• Plan rosters weeks in advance to manage labour budgets and peak times.

Skills

Hospitality leadership

Team coaching

Roster planning

Customer service

Job description

Morrisons is seeking a Café Team Manager to lead our in-store café teams and deliver exceptional hospitality experiences across our stores.

You will drive fast, friendly service, ensure a clean dining environment, and coach colleagues in food hygiene and service routines, while managing rostering and budgets. This is a full-time on-site role offering progression opportunities within Morrisons.