Cafe Team Leader — Flexible Hours & Growth Opportunities

Tesco; Ilkeston; On-site; GBP 23,000 - 27,000; Full time

Benefits offered by this job

Flexible working options

Development and training

Colleague discounts

Job summary

Tesco Cafés is seeking a Team Leader to join one of our busy cafes. You’ll help keep everyday operations running smoothly, deliver excellent customer service, coach colleagues, and support the Manager with business goals.

With a proactive, collaborative approach, you’ll lead by example on service, safety, and teamwork, while embracing flexible working options and opportunities to progress within Tesco.

Qualifications

• Background in hospitality with Team/Shift Leader experience.
• Passion for providing excellent customer service.
• Health & Safety and Food Safety knowledge.

Responsibilities

• Maintain operational and safety standards to ensure smooth running.
• Meet business and financial goals while coaching and developing team members.
• Lead by example with impeccable customer service and oversee cafe operations in the Manager's absence.
• Deliver Health & Safety and Food Safety training to team members.
• Identify ways to continuously improve service for customers.

Skills

Hospitality background

Team/Shift Leader experience

Customer service excellence

Health & Safety knowledge

Job description

Tesco Cafés is seeking a Team Leader to join one of our busy cafes. You’ll help keep everyday operations running smoothly, deliver excellent customer service, coach colleagues, and support the Manager with business goals.

With a proactive, collaborative approach, you’ll lead by example on service, safety, and teamwork, while embracing flexible working options and opportunities to progress within Tesco.