Cafe Team Leader - Flexible Hours & Growth

Tesco; Antrim; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

10% off and 15% pay day weekends with

Colleague Clubcard benefits

Flexible working from day one

Retirement savings plan

Life Assurance

Free wellbeing services

Exclusive deals & discounts site

Uniform provided

28 days holiday

Colleague networks

Job summary

Tesco is seeking a Team Leader for one of its cafés. You will support the Manager, coach team members, and lead by example with exceptional customer service in a fast-paced environment.

You’ll coordinate with the team to meet business goals, oversee daily operations, and provide training. This role offers flexible benefits, opportunities for progression, and an inclusive working culture at Tesco Cafés.

Qualifications

• Background in hospitality and experience leading teams.
• Proven ability to deliver excellent customer service.
• Knowledge of health and safety regulations is preferred.

Responsibilities

• Maintain smooth operations by upholding standards and processes.
• Ensure food safety and hygiene regulations are followed.
• Lead by example to deliver an excellent customer experience.
• Open/close the café and oversee operations in the Manager’s absence.
• Recognise and celebrate team members for outstanding service.
• Help the team learn the menu and improve product knowledge.
• Support business goals and drive sales through effective staffing.
• Deliver Health & Safety training to the team and coach colleagues.
• Collaborate with the Café Manager on coaching and development.
• Seek ways to continuously improve customer service.
• Foster an inclusive environment where colleagues feel valued and safe.

Skills

Hospitality background

Team/Shift Leader experience

Customer service

Health & Safety knowledge

Job description

Tesco is seeking a Team Leader for one of its cafés. You will support the Manager, coach team members, and lead by example with exceptional customer service in a fast-paced environment.

You’ll coordinate with the team to meet business goals, oversee daily operations, and provide training. This role offers flexible benefits, opportunities for progression, and an inclusive working culture at Tesco Cafés.