Cafe Team Leader

TN United Kingdom; Kidderminster; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a dynamic Team Leader to join their vibrant Café team. This role is perfect for someone passionate about customer service and eager to develop their leadership skills. You'll play a key role in ensuring smooth daily operations while coaching and training team members. With flexible working options and a commitment to personal development, this position offers a fantastic opportunity for career progression in an inclusive environment. If you thrive in a fast-paced setting and enjoy working collaboratively, this is the role for you.

Benefits

Flexible working options

Tailored development and training

Opportunities for career progression

Inclusive workplace

Qualifications

• Passion for providing excellent customer service.
• Experience in coaching and developing team members.

Responsibilities

• Support the Manager in meeting business and financial goals.
• Lead by example with impeccable customer service.

Skills

Customer Service

Team Leadership

Coaching

Collaboration

Job description

About the role

We’re looking for a Team Leader to join one of our Cafés, where a friendly, fast-paced environment awaits. With a passion for providing excellent customer service, a proactive can-do attitude, and great collaboration skills, you’ll help keep everyday operations running smoothly.

You’ll get to develop your skills and experience through a wide range of responsibilities. This includes supporting the Manager to meet business and financial goals, coaching, developing, and training team members, and leading by example with impeccable customer service.

We offer numerous benefits, including flexible working options, tailored development and training, and plenty of opportunities for career progression. Plus, you’ll be part of an inclusive workplace where you can be your best and most authentic self.