Cafe Team Leader

TN United Kingdom; Basildon; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a dynamic café environment as a Team Leader, where your passion for customer service and leadership skills will shine. In this role, you will support the Manager, coach team members, and ensure smooth daily operations in a friendly and fast-paced setting. Embrace flexible working options and tailored training opportunities that foster your growth. This inclusive workplace encourages you to be your authentic self while providing a platform for career progression. If you thrive in a collaborative atmosphere and are eager to make a positive impact, this is the perfect opportunity for you.

Benefits

Flexible Working Options

Development and Training

Opportunities for Progression

Inclusive Workplace

Qualifications

• Passion for providing excellent customer service.
• Ability to coach and develop team members.

Responsibilities

• Support the Manager in meeting business and financial goals.
• Lead by example with impeccable customer service.

Skills

Customer Service

Team Leadership

Collaboration

Coaching

Problem-Solving

Job description

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About the role

We’re looking for a Team Leader to join one of our cafés, where a friendly, fast-paced environment awaits. With a passion for providing excellent customer service, a proactive can-do attitude, and great collaboration skills, you’ll help keep everyday operations running smoothly.

You’ll get to flex and build on your skills and experience with a wide range of responsibilities. From supporting the Manager to meeting business and financial goals, to coaching, developing, and training team members, to leading by example with impeccable customer service.

All the while, we’ll support you with a bag-loads of benefits, including flexible working options, development and training tailored to you, and tonnes of opportunities to progress. Plus, you’ll be part of an inclusive workplace where you can be your best, and most authentic, self.