Café Supervisor: Lead Team, Delight Customers, Grow

Harris + Hoole; Greater London; On-site; GBP 17,000 - 22,000; Full time

Benefits offered by this job

Training program

Career growth

2 handmade drinks on shift

50% Friends & Family discount

Team events

Job summary

FCB Coffee in London is seeking a dedicated Supervisor to lead the team, deliver excellent customer service and uphold the highest standards of our coffee and food offerings.

No prior supervisory experience is required as full training will be provided. You will gain confidence on shift, grow with the business, and enjoy perks such as two handmade drinks and a 50% Friends & Family discount while you contribute to a friendly, fast-paced café team.

Qualifications

• Experience as a Supervisor, Team Leader or Assistant Manager in a busy customer-facing environment.
• Be people-focused with development mindset.
• Love the challenge of meeting business targets and delivering excellence.

Responsibilities

• Lead the store team and deliver great customer service.
• Support in running shifts and training new staff.
• Maintain high coffee and food standards and ensure quality service.

Skills

Customer service

Team leadership

Shift management

People development

Tools

POS system

Job description

FCB Coffee in London is seeking a dedicated Supervisor to lead the team, deliver excellent customer service and uphold the highest standards of our coffee and food offerings.

No prior supervisory experience is required as full training will be provided. You will gain confidence on shift, grow with the business, and enjoy perks such as two handmade drinks and a 50% Friends & Family discount while you contribute to a friendly, fast-paced café team.