Café Supervisor — Elevate Guest Experience & Lead Team

Arket; England; On-site; GBP 27,000 - 32,000; Full time

Benefits offered by this job

Staff discount 25%

Incentive program

Job summary

ARKET is seeking a Café Supervisor to lead the Nordic-inspired café inside our store in the United Kingdom. You will oversee day-to-day operations, ensure service excellence, and create a warm, personalised guest experience reflective of our brand.

You will recruit, train, and develop the café team, manage stock and procedures, and drive sustainability initiatives while maintaining product knowledge and brand standards. Evening, weekend, and holiday shifts included.

Qualifications

• Some supervisory experience in a café, restaurant, or other food & beverage setting.
• Local: Food hygiene/health & safety qualification.
• Customer-focused with a passion for food and drink.

Responsibilities

• Create a welcoming café atmosphere tailored to customers.
• Lead recruitment, training, and development of the café team with Store Experience Manager.
• Motivate the team to hit sales targets and deliver brand-standard service.
• Oversee daily operations: stock, ordering, and adherence to the café concept.
• Champion brand values in every customer interaction.
• Drive sustainability initiatives within the café.

Skills

Customer service

Leadership

People management

Hospitality

English fluency

Education

Food hygiene certificate

Job description

ARKET is seeking a Café Supervisor to lead the Nordic-inspired café inside our store in the United Kingdom. You will oversee day-to-day operations, ensure service excellence, and create a warm, personalised guest experience reflective of our brand.

You will recruit, train, and develop the café team, manage stock and procedures, and drive sustainability initiatives while maintaining product knowledge and brand standards. Evening, weekend, and holiday shifts included.